Wiki Update 01/04/23

Product Knowledge Curriculum Quiz
Welcome to the Product Knowledge Curriculum Quiz! Test your understanding of the new product training updates and ensure you're up to speed with the latest learning resources.
This quiz covers important topics such as:
- Accessing the new learning materials
- The availability of PKC worksheets
- Best practices for invoice verification
Starting today, where will we now find all Product Knowledge Curriculum courses?
The Wiki
Moodle
Docebo
Teams
How will we access the new Docebo courses?
Manually sign up for the PKC learning plan or individual PKC courses in Docebo when needing to complete a PKC.
Ask Taylor to sign us up for PKC courses.
Email the training team via Outlook or Teams them.
Nothing. It will already be there.
The PKC optional fill-in-the-blank worksheets will still be available in addition to the 5-question quiz at the end with a minimum 80% passing score.
True
False
If Amazon (or a third-party vendor) reaches out for an invoice verification, we should reply with as many details as possible rather than only giving them "yes" or "no" responses to their questions.
True
False
If an email (invoice verification or otherwise) seems suss, who should we email with the contact's name, phone number, and details of the interaction?
Jason Rieker
Taylor
The CEO
EcommerceRisk
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