Wiki Update 01/04/23

A visually engaging illustration that represents an online training environment, featuring elements like a computer screen with educational content, invoices and verification icons, and a diverse group of people in a learning setting.

Product Knowledge Curriculum Quiz

Welcome to the Product Knowledge Curriculum Quiz! Test your understanding of the new product training updates and ensure you're up to speed with the latest learning resources.

This quiz covers important topics such as:

Accessing the new learning materials
The availability of PKC worksheets
Best practices for invoice verification

5 Questions1 MinutesCreated by LearningLadder237

Starting today, where will we now find all Product Knowledge Curriculum courses?

The Wiki

Moodle

Docebo

Teams

How will we access the new Docebo courses?

Manually sign up for the PKC learning plan or individual PKC courses in Docebo when needing to complete a PKC.

Ask Taylor to sign us up for PKC courses.

Email the training team via Outlook or Teams them.

Nothing. It will already be there.

The PKC optional fill-in-the-blank worksheets will still be available in addition to the 5-question quiz at the end with a minimum 80% passing score.

True

False

If Amazon (or a third-party vendor) reaches out for an invoice verification, we should reply with as many details as possible rather than only giving them "yes" or "no" responses to their questions.

True

False

If an email (invoice verification or otherwise) seems suss, who should we email with the contact's name, phone number, and details of the interaction?

Jason Rieker

Taylor

The CEO

EcommerceRisk

Wiki Update 01/04/23

Product Knowledge Curriculum Quiz

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