Amazon Seller Support FBA Cross Training Assessment

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Seller calls you stating that we are charging him incorrectly for Oversize items. He wants you to change the dimensions. What ticket would you cut?

What tool do you use to cut the ticket?

What does FNSKU stands for?

What are the possible scenarios wherein you need to cut a cubiscan ticket?

What information you can get by using FNSKU Lookup Tool?

In the storage monitor that can be found on the Manage FBA Shipment, what is the current level of inventory if the indicator is green?

In the storage monitor that can be found on the Manage FBA Shipment, what is the current level of inventory if the indicator is Red?

In the storage monitor that can be found on the Manage FBA Shipment, what is the current level of inventory if the indicator is Yellow?

When you use the Inventory Placement Service, the destination fulfillment center is determined by the seller.

The Unit was returned to stock as "unsellable." This does not necessarily mean that the item itself is damaged (for example, external packaging may have been opened), but it cannot be sold again in this condition. When this happens the customer is refunded, but the Unit stays in your inventory as "unsellable." You may request to have the Unit returned to you.

The Unit was returned to stock and is available for purchase.

Units that are within 50 days of the expiration date may be set aside as Unsellable and eventually removed for disposal by Amazon. Units that have been disposed will not be available for return. You may request to have expired Units returned to you if they have not been disposed of.