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Humanitix Product Quiz 1

Create an image of people engaging with a quiz on a digital device, with a vibrant and modern design that reflects event ticketing themes.

Humanitix Product Knowledge Quiz

Test your knowledge of the Humanitix platform with our engaging quiz! Whether you're a beginner or an expert, this quiz will challenge your understanding of key features and functionalities.

12 multiple choice questions
Learn more about ticketing, booking fees, and event management
Instant feedback on your answers

12 Questions3 MinutesCreated by CheckingTicket5

How can a user change this image?

Design & Comms > Styling

Event information > details

Account > hosts

Account > Advanced > Styling Templates

When swapping a ticket with assigned seating, will the new tickets be automatically be applied to the same seats on the new event / event date

True

False

What is the standard booking fee for USD events? (Inclusive of all payment processing fees & excl tax)

2.5% + $1.29

4% + $1.29

5% + $1.29

2.1% + $0.99

How would you apply a discount code to a single date in a 'recurring' event?

Via the "Promote" >> "Discount Code" settings. Apply to "event date". This cannot be done for Global Discount Codes

Discount codes cannot be applied to single event dates in a recurring event

Either via the "Promote" >> "Global Discount Codes" page, or "Promote" >> "Discount Codes" page, and edit the "Discount Code" settings

Via "Event Information" >> "Schedule" >> click on a date >> select "Enable discount" and select the discount

How can I set my ticket sales to stop at a certain time before the event date?

Via "Event information" >> "Basics" >> select "Sales start/end date"

Click "..." in the top right and select "Stop sales"

Via "Tickets" >> "Ticket types" and the "Settings" on a ticket type >> Select "date/time override"

Via "Tickets" >> "Ticket types" and the "Settings" on a ticket type >> Select "Sales start/end date

Is a "rebate" 'passed on' added on top of the booking fee or 'absorbed' and taken from the ticket sale?

Passed on

Absorbed

Either - It's up to the host whether they would like to pass this on or absorb it

How can a ticket buyer purchase tickets across multiple event pages or recurring event dates in a single order?

Set up a 'custom redirect' to the next event page, or event date, via the "advanced" >> "Settings" page

A ticket buyer cannot purchase multiple events OR event dates in a single order

A buyer can only purchase multiple event dates in a single order, NOT event pages

A host needs to cancel an invoiced order that has not been paid yet. How can they do this?

Click "Actions" > "Remove Invoice"

Click "Actions" > "Mark as Paid" then select "Refund/Cancel"

Click "Actions" > "Refund/Cancel". They can just ignore the sale.

A host has enabled a waitlist for their sold-out event. Several people have joined the waitlist. The host wants to increase the ticket capacity as they're moving to a new venue. Will these new tickets be publicly available?

Yes

Can a host remove this checkbox from their Enter Details page?

Yes

No, only an Admin can do this

Can you cancel a pending ticket?

Yes

What is an "Incomplete" order?

Orders that are still in the checkout journey

Orders that have not been paid for yet via Invoice

Orders that were never finalised

Orders that have been partially cancelled/refunded

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