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RVMHA Internet Service Survey

Do you subscribe for Internet Service at your Rio Vista Mahwah home?
Yes
No
Who is your Internet Service Provider (ISP)
Optimum/Altice Broadband
Satellite
ADSL
Dial-Up
Since the beginning of 2020, are you using your internet...
Less
Same
More
What is the main purpose of your Internet usage? (check all that apply)
Social Media
Education/School Assignments
Professional Work
Shopping
Streaming
Gaming
News
Books/Music
How would you rate your ISP?
Poor
Adequate
Good
Excellent
Do you experience service interruptions from your ISP?
Yes
No (skip to question #10)
In the past month, how many interruptions have you had?
None
One
Two
Three
More Than Three
When you have an interruption, do you contact your ISP's customer service?
Yes
No (skip to question #10)
When you call customer service, how quickly is your issue resolved?
Immediately
Within 24 hours
Within 48 hours
Longer than 48 hours
If you had a choice, would you consider replacing your ISP?
Yes
No
If it were available, would you consider switching to Verizon FiOS?
Yes
No
We value your comments. Please share our thoughts about this subject matter with us.
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