Dispatch Appliance Install Knowledge Quiz

Customer's shut off valve must be located within ___ feet of the new unit.

If a customer is Not at Home within their time frame, but will be home later on, we should ask DT to wait or do other stops before returning to this customer's stop to complete.

Scenarios where Our Plumber is required/can be offered (check all that apply):

If a unit does not fit into customer's space or home, DT must (check all that apply):

What parts are needed for standard Dishwasher Install service, M921?

Electric Range Installation requirements (check all that apply):

If a customer orders new pedestals and requests them to be installed on their old units, is the DT required to disconnect the old units and reinstall them on top of the new pedestals?

Our teams are skilled enough to hardwire all appliances!

If a customer has a corroded valve that cannot completely shut off the water, and they are asking the DT to complete the installation anyway, the team should accommodate customer and complete the install as requested.