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How well do you know about your business?

A vibrant office setting with people discussing financial services, charts, and documents related to bank deposits and customer interactions.

Test Your Business Knowledge!

How well do you know your business? Take this engaging quiz to assess your understanding of our services, rates, and operational procedures.

9 multiple-choice questions
Learn about our fixed deposit rates
Discover our customer service approach

9 Questions2 MinutesCreated by EngagingEagle202

What is our current fixed deposit rates for fresh funds ?

11 months 1.25% p.a. SGD and 6 months 1.40% p.a. for USD

11 months 1.10% p.a. SGD and 6 months 1.30% p.a. for USD

10 months 1.50% p.a. SGD and 6 months 1.60% p.a. for USD

10 months 1.28% p.a. SGD and 6 months 1.88% p.a. for USD

Why is your FD rate so low ? Neversleep bank offered me 1.40% p.a. With a haircut and bubble tea throw in !

Sure ! Let me check with my manager if we can match !

Don't bluff. Show me the proof.

I cannot match but I can cut your hair for free throw in my homemade bubbletea to you.

Am very glad you were offered a slightly higher rate. We are not offering such interest rates for now as most of our clients like yourself would prefer to park part of it into opportunities in the market. The last time the market opened up such a huge opportunity was 17 years ago during SARs and 12 years ago during the GFC.

UOB Mighty Bank and Pay Lucky Draw Campaign (15 Apr to 30 June 2020). New and existing Mighty customer must perform any of the below qualifying transactions with a maximum cap of 200 chances per customer during the campaign period. 5 sets of Huawei P40 Pro to be won !

Every S$10 PayNow transfer/S$10 bill payment/S$10 funds or transfer gives you 1x chance. Bonus 2x chance for NEW to Mighty, For every first S$10 Paynow transfer, bill payment or funds transfer

Every S$20 PayNow transfer/S$20 bill payment/S$20 funds or transfer gives you 1x chance. Bonus 2x chance for NEW to Mighty, For every first S$20 Paynow transfer, bill payment or funds transfer

Over already la. Now then say....

Every S$30 PayNow transfer/S$30 bill payment/S$30 funds or transfer gives you 1x chance. Bonus 2x chance for NEW to Mighty, For every first S$30 Paynow transfer, bill payment or funds transfer

I tried calling my OGR (CDD/EDD Non-Corro) client twice on separate days. The first time, he did not pick up. In the second try, he picked up but refused to be verified. What should I do next?

This is considered as "uncontactable" on 2 separate occasions. Reply to BPTKYCRT copy my STH with call details and close.

This is considered as "uncooperative". Have to provide justifications to exit or retain, support from STH and approval from Segment Head but HC will be placed so long as KYC is not done.

This is considered as "unrepentant". Just exit suah.

My STH will settle for me.

I tried calling my OGR (CDD/EDD Non-Corro) client twice on separate days. Totally uncontactable. Could be Covid-ed liao.What should I do next?

Arrange for uncontactable letter to be sent, email to BPTKYCRT to close off the OGR and HC to be placed.

Arrange for WC to be done via request raised to CMS, public domain search for any adverse news, seek DA's approval to accept these searches.

Exit exit exit !

Wait till I kenna strike then say.

I tried calling my OGR (CDD/EDD with Corro) client twice on separate days. Totally uncontactable. Could be Covid-ed liao.What should I do next?

Arrange for WC to be done via request raised to CMS, public domain search for any adverse news, seek DA's approval to accept these; At least 2 secondary corro documents

Arrange for uncontactable letter to be sent, email to BPTKYCRT to close off the OGR and HC to be placed.

This is considered as "uncontactable" on 2 separate occasions. Reply to BPTKYCRT copy my STH with call details and close.

Retag.

Can I place a SGD or FCFD through UOB iBanking Mighty App ?

Yes and for SGD, AUD, CAD, EUR, GBP, JPY and NZD, at board rates

Yes and for SGD, AUD, CAD, CHF, EUR, GBP, JPY and NZD, at both board and promotional rates

No. Only SGD FD can be placed and at promotional rates

No. Only SGD FD can be placed and at board rates

What are the 5 Pillars of Connectivity (Contact Ratio) ?

PV Meet CRM Entry/Digital EOI/PAT Generation/Qfinity Calls/MWP Renewal

PV Meet CRM Entry/Digital EOI/PAT Generation/Qfinity Calls/Whatsapp

Care/Concern/Virtual Hugs/Calls and of course... prayers.

What's that ?

When the Circuit Breaker is finally over, what is the first thing you want to ?

Gorge myself on bubble tea for breakfast, brunch, lunch, high tea, dinner and supper. (Anni & Maggie, choose this...)

Hug my STH and Market Head and tell them how much you miss them. Muacks muacks

I'm ready to come back with a vengeance and cheong for numbers !

Continue to sleep. I love WFH.

Other

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