Unit 3

Employees who have innovation skills are able to:

Think in new ways.

Behave aggressively.

Socialize effectively.

React to problems.

After an employee collects the necessary facts, what is the next step that an employee should take to solve a problem?

Analyze the information

Define the problem

Act on assumptions

Make a decision

Several employees are facing the possibility of being laid off from work. By concluding that they should look for new jobs before that happens, they are:

Solving problems.

Doing research.

Asking questions.

Gathering information.

An important problem-solving skill for individuals to have is the ability to be:

Aggressive.

Economical.

Objective.

Judgmental.

Which is an internal factor that might influence a business owner's decision making?

Opinions of others

Competitors' activities

Comfort with risk

Market share

The newly redesigned Toyota Car is an example of:

Product innovation.

Process innovation.

Position innovation.

Paradigm innovation.

People who understand themselves and their unique skills and abilities usually are able to choose appropriate:

Talents.

Friends.

Traits.

Careers.

Most businesses expect their employees to show an interest in the company by being:

Emotional.

Aggressive.

Cooperative.

Impulsive.

Because a business spends a lot of money to purchase and maintain office equipment, it expects its employees to:

Call service personnel when equipment is not working correctly.

Use and handle the equipment with care.

Develop procedures to fix the equipment.

Ask others to operate equipment that they do not know how to use.

What should individuals take into consideration when researching employment opportunities in business?

Future outlook

Vacation time

Office environment

Safety program

Chris likes to watch the space flight reports and to read about plans for the future in space. Space exploration is one of Chris':

Interests.

Abilities

Skills.

Aptitudes.

Which industry exists to protect individuals and businesses from financial losses?

Insurance

Marketing research

Operations management

Accounting

Accessing the websites of businesses and professional organizations is one way to obtain:

Interview appointments.

Job applications.

Work experience.

Career information.

An employee who is continually teased and made fun of by a supervisor is a victim of:

Partiality.

Intolerance.

Harassment.

Criticism.

When asked questions during an employment interview, applicants should:

Change the subject.

Say "yes" or "no."

Nod in agreement.

Answer in full.

Unit 3

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