GUEST SATISFACTION SURVEY

Overall, at what level were you satisfied with our hotel?

How quick was the check-in process?

How clean was your room upon arrival?

How convenient were you experience at the airport pick up?

Overall, how quickly did the hotel staff respond to your requests?

Overall, how friendly was the hotel staff?

How helpful was the concierge throughout your stay?

How pleased were you with the quality of the food offered at our hotel?

How likely are you to stay at our hotel again?

Considering your complete experience at our hotel, how likely would you be to recommend our us to a friend or a colleague?

How would you rate the value for money of your purchase?

How would you rate the quality of your purchase?

How affordable was your stay at our hotel?

What could we have done to improve your experience?

We would appreciate any suggestions you might have as we continue to improve our hotel and its services.