OneCALL
OneCALL SIM CARD Quiz
Test your knowledge about the OneCALL SIM CARD and its features! This quiz consists of 10 multiple-choice questions designed to challenge your understanding of OneCALL's services.
- Learn about SIM card eligibility.
- Discover top-up limits and commission details.
- Understand the implications of lost or stolen SIM cards.
Who can sign up for OneCALL SIM CARD?
Anyone
Anyone age above 12 years Old
Anyone age above 18 years Old
Anyone age above 21 years old
What is the maximum amount customer can top up to OneCALL E- Wallet?
1000
500
1500
No Limit
My sim card stolen or lost can I get back the same number ?
YES
NO
If customer top up OneCALL using other channels such as Online banking, 7Eleven or Tunetalk app will UD/ED entitle for commission ?
YES
NO
YES , customer will still enjoy a lesser percentage of commission
Dealer enjoy commission when customer .......
TOP UP CREDIT
PURCHASE PLAN Tunetalk APP
PURCHASE PLAN VIA OneCALL App
PURCHASE PLAN VIA USSD & SMS
PURCHASE PLAN VIA M1 Terminal
Other
Please Specify:
If customer purchase plan via USSD ,SMS or Tunetalk will dealer what happen to customer account ?
No longer OneCALL Customer and unable to use OneCALL Wallet
Not entitle for the plan
Customer still entitle for plan but dealer will not get commission
How long is the SIM validity & mobile number lifecycle?
35 DAY BARRED , AFTER 70 DAYS SUSPEND , AFTER 85 TERMINATE
7 DAY BARRED , AFTER 30 DAYS SUSPEND , AFTER 45 TERMINATE
0 DAY BARRED , AFTER 15 DAYS LINE IS TERMINATED AFTER 45
If customer purchase plan via Tunetalk direct , how can customer add Booster ?
VIA ONECALL APP
SMS OCB10
VIA USSD
VIA TUNETALK APP
SMS B10
NON ABOVE
Currently I am having M6 plan can I purchase plan RM48 unlimited via OneCALL Selfcare app?
YES
NO
Can I transfer my voice credit to OneCALL Wallet balance ?
YES, Customer need to request from Customer Service
NO , Voice credit is control by Tunetalk.
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