NR Document Follow Up
NR Document Follow Up Quiz
Test your knowledge on the NR Document Follow Up process with this engaging quiz! This quiz is designed to help you understand the importance of transition buttons and the correct procedures to follow when working with veterans.
- 5 questions to challenge your understanding
- Multiple choice and checkbox formats
- Immediate feedback on your answers
Why do we use Transition buttons? Check all apply.
A lot of escalations could be avoided if a transition button is clicked properly.is clicked
To make sure that we can hit out Touchpoints
Transition Buttons are used so that Battle Buddies and CET can communicate
If the Veteran is Unresponsive, and he wants to continue working with us. What you will hit from the transition button
Ready for Next Round
NR Document Follow UP
Needs Ready for the Next Round
We can click the Client Not Interested button if the veteran is not interested in our services?
True
False
It depends upon the situation
On the NR Document Follow Up. If the veteran sent in some information, but not all, the BB's can remove if before clicking save that way they don't get a duplicate request for something that was already sent to us.
True
False
If the Veteran has sent in all the documents that we are requesting, then we should click?
Claim approved
Ready for the Next Round
Documents Collected
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