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Email Etiquette Quiz

A visually engaging illustration of a person sitting at a desk, writing an email on a laptop with icons representing email etiquette principles like clarity, professionalism, and engagement around them.

Email Etiquette Quiz

Test your knowledge on the dos and don'ts of email communication with our engaging quiz! Whether you’re a professional looking to refine your skills or someone eager to learn about effective email practices, this quiz has something for you.

Multiple choice and checkbox questions
Assess your email etiquette awareness
Understand effective communication strategies

15 Questions4 MinutesCreated by WritingWhale41

1) Using all caps make it seem as if you are _____________

Laughing

Talking politely

Shouting

None of the above

2) It is important to hit 'reply all'.

Yes

3) In situation that needs explanation or negotiation, there is nothing like a face-to-face meeting.

Yes

4) Emoticons are best used

In job emails

In marketing emails

In inter office emails

In none of the preceding; they are unprofessionals

5) A postscript or P.S. Can add ____ to your email

A warm and personal touch

A reminder of the call to action

A special offer

None of the above

All of the above

6) A good way to proofread your message is

Slowly read it aloud

Rely on spell checker alone

Hit send and get on with your work

Read it quickly once it is over

7) An effective email puts all the information into one long paragraph.

True

False

8) If you would like your reader to take action, be sure to be subtle about it.

True

False

9) It often takes more time to write a concise short email than a longer one because

You must cut out unnecessary words

You must get right to the point

You need spend time proofreading

All of the preceding

10) No matter who they are, your readers want to know

What's in it for me?

How much you earn

The latest office gossip

When the next staff meeting will be

11) Research shows that long, detailed subject lines are the most effective.

True

False

12) Before hitting "Send," it is a good idea to

Take a break

Consider how you would feel if you got the mail

Start over

Add a CC

13) ______ impacts whether a reader will respond to an email or not.

Etiquette

Brevity or briefness

Grammar

All of the preceding

14) Asking a colleague to read over your work is one option for

Proofreading success

Embarassment

Promotion

Cutting down on spam

15) If you must say "no" to a request, try to add ___ in your response

A joke

An inspirational quote

An alternative way to help

Details on your busy schdule

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