Dropdown

What dropdown will cs agent will put, if the customer can't upload his/her ID.

KYC

KYC error

Verification Gen Query

What dropdown will cs agent will put, if the customer ask about "How to download the PisoPlay".

Website unstable

PisoPlay Credentials

PisoPlay App

Promotion

If the customer give his/her WD ID and the cs agent give SLA of 24-48 hours.

Withdrawal Declined

Withdrawal Pending

Withdrawal Gen Query

Payout Gen Query

Player said "PisoPlay is scam"

General Query

PisoPlay Credentials

PisoPlay App

Payment gateway

Customer ask 'How long is the withdrawal process'

Withdrawal Gen Query

Withdrawal Declined

Withdrawal Pending

Maintenance

Player ask "How to play"

PisoPlay App

How to Register

General Query

PisoPlay Credentials

My KYC is already approved. Where is my KYC bonus?

Verification Gen Query

Promotion

KYC

General Query

Customer send the G-cash receipt then suddenly customer said she/he already received.

Deposit Error

Payment gateway

Payment gateway error

Deposit Gen Query

The customer was very angry because he lost his money in the slot games and complained that he was not given his big winnings in the slot games and requested his money back.

Betting History

Website unstable

Maintenance

Payout error

Customer can't received OTP.

Website unstable

KYC Error

Ghost Chat

The customer did not reply and the concern was not expressed.

General Query

Ghost Chat

Promotion

Maintenance

The customer wonders why his Pisoplay account balance became 0.00PHP.

Quota Adjustment

Website unstable

Withdrawal Gen Query

Payment gateway error

Customer send the screenshot of games unstable.

Unplayable Game

Maintenance

Website unstable

General Query

What is the cash out option.

Withdrawal Gen Query

Payment gateway error

Payment gateway

Deposit Gen Query

Customer asked, how much is the minimum deposit?

Deposit Gen Query

Deposit Error

Payout Gen Query

Payment gateway

Dropdown

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