MC Constitution Quiz
MC Constitution Quiz
Welcome to the MC Constitution Quiz! This engaging quiz is designed to test your knowledge of dealership protocols and customer service practices. Whether you are a seasoned salesperson or just starting your career, this quiz will help you understand critical aspects of working in a dealership environment.
Key features of the quiz:
- 5 multiple choice questions
- Immediate feedback on your answers
- Learn about best practices in customer service
What are you to do when a customer arrives at the dealership and asks to speak to a specific salesperson?
Work the deal until you find that salesperson is available.
Immediately alert that salesperson that a customer is here to speak to them.
Alert a manager that a salesperson is needed for that customer.
All entered prospects in VinSolutions will have _ time of protection.
72 hours
3 full business days
5 days
How many missed punches is a salesperson allowed per pay period, before being disqualified from Spiffs?
3 missed punches
5 missed punches
7 missed punches
10 missed punches
What is the policy for who is, and who is not entitled to part of a deal.
The person(s) who does the most work.
First on, Last off.
Whoever completed credit app and 4-Square.
Choose all that would disqualify a salesperson from protection on a deal:
Associate who does not meet the 3 customer log-in qualifications.
If you worked another salesperson's deal who turned it, and were unable to complete the deal.
If you leave while protecting the salesperson who you turned a customer to.
When you close out a deal (mark lost/bad) in VinSolutions.
All of the above.
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