New Incident Category ways of working feedback
Incident Category Feedback Quiz
Welcome to the Incident Category Feedback Quiz! Your input is invaluable in shaping how we use our new incident categories.
Please share your thoughts on how these categories affect your daily work and any suggestions you might have for improvements.
- Understand the impact on your workflow.
- Provide suggestions for improvements.
- Help us enhance team-support and knowledge resources.
How do you feel the new Categories for Incidents helps your day to day work?
Greatly improved
Improved
No change
Worse
Considerably worse
Do you understand the Categories and how to use them?
Completely
Just need more time with them
Could use some more training
Not at all
If you are struggling with them please provide feedback on what you are currently struggling with. (N/A if not)
Do you feel TL's are supporting you on the new categories where ever needed?
Yes
No
Do you feel Knowledge provides all you need to fill out the Categories?
Yes
Maybe
No
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