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New Incident Category ways of working feedback

A modern office environment where team members are collaborating, reviewing incident categories on a digital platform, with visual elements indicating support and knowledge sharing.

Incident Category Feedback Quiz

Welcome to the Incident Category Feedback Quiz! Your input is invaluable in shaping how we use our new incident categories.

Please share your thoughts on how these categories affect your daily work and any suggestions you might have for improvements.

Understand the impact on your workflow.
Provide suggestions for improvements.
Help us enhance team-support and knowledge resources.

7 Questions2 MinutesCreated by AnalyzingEagle247

How do you feel the new Categories for Incidents helps your day to day work?

Greatly improved

Improved

No change

Worse

Considerably worse

Do you feel there could be any changes to the Categories now you have had a chance to use them?

Do you understand the Categories and how to use them?

Completely

Just need more time with them

Could use some more training

Not at all

If you are struggling with them please provide feedback on what you are currently struggling with. (N/A if not)

Do you feel TL's are supporting you on the new categories where ever needed?

Yes

Do you feel Knowledge provides all you need to fill out the Categories?

Yes

Maybe

If knowledge is not where you feel it needs to be please provide feed back on anything you have come across below.

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