QA Council: Knowledge Check Payment Options #28751
Chase Payment Options Knowledge Check
Test your knowledge on Chase payment options with this engaging quiz! Explore various topics related to automatic payments, payment cut-off times, and the acceptable payment methods available through Chase services.
Whether you are a customer or just curious about payment options, this quiz will help enhance your understanding.
- Multiple choice questions
- Immediate feedback on your answers
- Improve your financial knowledge
Customers can set up an automatic payment via third-party payment services which may pull funds weekly/bi-weekly or bi-monthly
True
False
Cash payments in the branch can only be accepted from Chase customer (borrower/co-borrower) on Auto loan or lease.
True
False
Paymatics is still available as an ACH method.
True
False
What is the cut off time in making a payment on Chase.com/Mobile App using their Chase account?
11 PM EST
8 PM EST
5 PM EST
7 PM EST
What is the cut off time in making a payment on Chase.com/Mobile App using their external account?
11 PM EST
8 PM EST
5 PM EST
7 PM EST
Using Chase.com/Chase App, customer cannot make payment directly to principal without paying other balances unless they are past due.
True
False
Chase accept checks issued from foreign banks as long as it’ll be drawn from U.S funds account.
True
False
What is the maximum amount that they can pay using their debit card?
$ 5099
$ 9999
$ 5000
$25000
Debit cards can be used for payoffs
True
False
Over the phone payment can be processed once a day only.
True
False
What is the cut off time in making a payment over the phone?
11:30 PM EST
8:30 PM EST
10:30 PM EST
9:30 PM EST
Wire transfer funds will be effective to date of transfer if done before 3pm that day.
True
False
We can help the customer on how to set up their automatic bill pay from another bank
True
False
Money orders can be drawn and payable in U.S. Currency only.
True
False
What are the two payment options that the customer can choose from using their debit card?
Monthly payment & principal payment
Monthly payment and next month’s payment
Total amount due/including past due and fees & principal payment.
Monthly payment & Total amount due/including past due and fees
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