QA Council: Knowledge Check Payment Options #28751

An infographic depicting different payment options with Chase, including cards, checks, and digital banking, visually engaging and informative.

Chase Payment Options Knowledge Check

Test your knowledge on Chase payment options with this engaging quiz! Explore various topics related to automatic payments, payment cut-off times, and the acceptable payment methods available through Chase services.

Whether you are a customer or just curious about payment options, this quiz will help enhance your understanding.

Multiple choice questions
Immediate feedback on your answers
Improve your financial knowledge

15 Questions4 MinutesCreated by PayingCustomer321

Customers can set up an automatic payment via third-party payment services which may pull funds weekly/bi-weekly or bi-monthly

True

False

Cash payments in the branch can only be accepted from Chase customer (borrower/co-borrower) on Auto loan or lease.

True

False

Paymatics is still available as an ACH method.

True

False

What is the cut off time in making a payment on Chase.com/Mobile App using their Chase account?

11 PM EST

8 PM EST

5 PM EST

7 PM EST

What is the cut off time in making a payment on Chase.com/Mobile App using their external account?

11 PM EST

8 PM EST

5 PM EST

7 PM EST

Using Chase.com/Chase App, customer cannot make payment directly to principal without paying other balances unless they are past due.

True

False

Chase accept checks issued from foreign banks as long as it’ll be drawn from U.S funds account.

True

False

What is the maximum amount that they can pay using their debit card?

$ 5099

$ 9999

$ 5000

$25000

Debit cards can be used for payoffs

True

False

Over the phone payment can be processed once a day only.

True

False

What is the cut off time in making a payment over the phone?

11:30 PM EST

8:30 PM EST

10:30 PM EST

9:30 PM EST

Wire transfer funds will be effective to date of transfer if done before 3pm that day.

True

False

We can help the customer on how to set up their automatic bill pay from another bank

True

False

Money orders can be drawn and payable in U.S. Currency only.

True

False

What are the two payment options that the customer can choose from using their debit card?

Monthly payment & principal payment

Monthly payment and next month’s payment

Total amount due/including past due and fees & principal payment.

Monthly payment & Total amount due/including past due and fees

QA Council: Knowledge Check Payment Options #28751

Chase Payment Options Knowledge Check

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