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Active Era Quiz

A vibrant image depicting various Active Era products like air beds, camping gear, and first aid kits, with a beautiful outdoor backdrop.

Active Era Product Knowledge Quiz

Test your knowledge on Active Era products with this engaging quiz! From product specifications to customer service scenarios, this quiz covers key aspects of our range to ensure you're well-informed.

Get ready to challenge yourself with:

Multiple choice questions
Checkbox selections
Real-life customer scenarios

15 Questions4 MinutesCreated by TestingTents47

How long is the warranty on each of our products?

6 months

12 months

18 months

What is the SKU for this air bed?

AB-S1

AB-K3

AB-K1

AB-D01

AB-K2

Which of our air beds come with travel/carry bags?

Comfort

Camping

Comfort plus

Where is the batch code located on our comfort plus air bed?

On the box

On the side of the bed

On the pump section

How long does it take to inflate our King size comfort air bed?

80 seconds

120 seconds

150 seconds

180 seconds

What is the SKU for our inflatable paddle board?

WS-01-BU

CF-01-BU

AE-PT06BU

Which of these scale are NOT compatible with our AE app?

BS-06

BS-01

BS-05

BS-03

BS-04

BS-02

A customer has complained their air bed is deflating. What information would you request from them?

A video of the issue

Batch number

Order number

Is the air bed valve securely closed?

Have you been able to locate any holes?

What sizes do we sell our first aid kits in?

60 pieces

90 pieces

110 pieces

180 pieces

220 pieces

What is the spare part SKU for this item?

WS-01BU-SP01

WS-01BU-SP03

WS-01BU-SP06

WS-01BU-SP10

What is the maximum weight for the BS-06?

120KG

135KG

150KG

181KG

What is the SKU for the 4 person camping tent which is Storm-proof & waterproof?

PT-01

PT-04

AE-PT06BU

PT-05

What sizes do we sell air beds in?

Single

Double

Queen size

Kingsize

All of the above

What is the SKU for this spare part?

AB-SP01

AB-S3/K3-SP01

AB-SP04

A customer has complained that their air bed is deflating, it's the first time they've used the bed. What Macro would you send to them to troubleshoot?

Faulty first reply

Air bed- pump issue

Vinyl stretching

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