Customer Service

A customer is any person you interact with in a service capacity or anyone who benefits from the actions you perform.

Which of the following customer is not an external customer?

Which of the following customer is not an internal customer?

If you were born between 1981-1995, which generation are you from?

If you reach a customer's voicemail, you should always leave detailed case information, including case number and benefit amount.

An answer should be made up if you do not know the answer.

Choose the one that is not considered a basic practice in creating a great telephone impression.

It is good customer service to eat food while talking on the phone.

Select 3 ways to help defuse assertive behavior?

Dakota County is required to offer language assistance to customers with limited English language proficiency.