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Auto Steps 2/3 Quiz

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Auto Steps Quiz

Test your knowledge on auto claim procedures and best practices with our engaging quiz. Designed for insurance professionals, this quiz will help reinforce your understanding of key concepts and processes.

Answer questions on topics like:

Gathering essential information
Identifying point(s) of impact
Understanding child safety seat requirements
Coverage limitations

10 Questions2 MinutesCreated by ClaimingEagle202

When speaking to the respective party, when is it necessary to grab DOB?

Always for the caller

For the driver

For an injured party

For the driver and injured party

The insured says their damage is to their left front door, fender, and wheel. What POI should be selected?

Left T-bone

Left front

Left front pillar

Left quarter post

What information do we need to gather for an uninjured passenger?

Nothing

Only their name

Name and phone number

Name, number, and address

In Which States is it Required we ask about a Child Safety Seat?

California and Minnesota

California and Illinois

Minnesota and Illinois

California and Texas

Which of the Following situation(s) Would we Need to Skip Coverage and Services for?

VIN Mismatch

When the driver is listed on the policy as an Excluded Driver

When the claimant is reporting the claim

All of the above

True or False: We can file a claim directly from a repair shop representative

True

False

Hitting a pothole in the road is an example of what type of claim?

Comprehensive

Collision

The insured states that their damage is only on their back right door. What POI should be selected?

Right T-Bone

Right Rear

Right Quarter Post

Rear

When the B-Carrier is reporting the claim, where do we need to enter the B-carrier policy/claim information?

On the B-Carrier Contact Page

On the claimant contact page

True or False: We can edit a pre-existing address for our insured

True: This will carry over to the policy

False: A new address must be added and selected as primary

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