How satisfied were you with the overall IT services provided?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Service Quality
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Responsiveness (Timeliness of responses and actions)
Professionalism (Knowledge, expertise, and communication)
Problem Resolution (Effectiveness in resolving IT issues)
Value for Money (Cost-effectiveness of services)
In addition to rating specific aspects, we'd love to hear what you appreciated most, what could be improved, and any specific suggestions or comments you have about our IT services.
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