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Communication skills

What is the term used to describe the ability to understand and share the feelings of another person?
Empathy
Sympathy
Compassion
Understanding
Which of the following is an example of nonverbal communication?
Facial expressions
Hand gestures
Written letters
Verbal language
What is an effective way to improve active listening skills?
Which of the following is a barrier to effective communication?
Language barriers
Noise distractions
Clear message delivery
Active listening
What does the acronym "I" in the communication model stand for?
Information
Interaction
Interpretation
Intention
Which of the following is an example of assertive communication?
Expressing opinions respectfully
Aggressive behavior
Passive behavior
Active listening
What is the term used to describe the ability to understand and manage one's own emotions?
Emotional intelligence
Empathy
Self-awareness
Self-control
Which of the following is an example of a barrier to active listening?
Prejudice or bias
Distractions
Open-mindedness
Nonverbal cues
What is the term used to describe the exchange of information between two or more people?
Communication
Collaboration
Negotiation
Interaction
Which of the following is an example of nonverbal communication?
Body language
Tone of voice
Written words
Verbal language
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