RHRP Transition Out

An engaging and informative representation of a quiz on process transitions, featuring military themes, schedules, and communication tools.

RHRP Transition Out Quiz

Test your knowledge about the RHRP Transition Out process with this comprehensive quiz designed for Supervisors, Leads, and Subject Matter Experts. It covers key tasks, deadlines, and processes to ensure smooth operations.

Key Features:

10 multiple choice questions
Open book format for reference
Immediate knowledge application

10 Questions2 MinutesCreated by NavigatingPath32

If a SM calls QTC prior to 3/1 to schedule what will happen?

Busy signal

Call cannot be completed as dialed

Call will be routed back to LHI/Optum Serve

Recorded message will direct them to call back on 3/1

When adding the CSR task because no providers can schedule within the required timeframe, what date should it be dated out to?

5/15/23

5/31/23

5/1/23

6/1/23

What is the last date a provider can self-schedule a USAR appointment for?

4/14/23

3/31/23

3/11/23

5/15/23

On 2/28/23 around 5 PM, what will take place?

All remaining pending/in progress orders will start to be cancelled

The provider portal will no longer allow providers to self-schedule appointments

The service request button in WebApp will be disabled

All of the Above

On 3/1/23 all of the following will occur EXCEPT

The providers will no longer be able to self-schedule appointments

The SM’s can no longer reschedule their appointments

QTC’s phone lines will be available to start taking calls

No new orders can be requested by the SM or their unit through OptumServe

DHA:: What is the last date that the SM can be connected with an HCP or BHS for their PDHRA/MHA/PHAQ?

3/31/23

4/14/23

2/28/23

3/1/23

DHA:: What is the last date a Coast Guard Reservist can complete their vPHA?

2/28/23

3/1/23

4/1/23

5/15/23

RHRP Transition Out

RHRP Transition Out Quiz

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