Business Office Assistant - Day 1

[True or False] You only have to stand to greet new patients.

True

False

Which of the following is not considered acceptable forms for ID?

Social Security Card

Passport

Driver's License

School Issued Id

Where do you save the ID and insurance cards?

Account

SmartDoc

Preferences

Registration

When creating labels for a patient, what format would you use?

First name, last name, date of birth

Date of birth, last name, first name

Last name, first name

Last name, first name, date of birth

[True or False] You can respond to appointment requests through Revenue Well

True

False

When a patient checks in you turn the arrival indicator to ______.

Yellow

Red

Green

[Select all that Apply] When greeting a patient, the Business Office Assistant should ______.

[Select all that Apply] The "Green Sheet" encompasses which items?

Which of these is NOT required on every patient chart?

Labels

Letter Stickers

Yaer STickers

Allergy Notification Stickers

If the patient's chart is damaged, you should:

Tell the manager

Tape it

Make a new chart

What program do we use to check in and schedule patients?

Dymo

Eaglesoft

ClaimX

RevenueWell

What program do we use to communicate with their patients about appointment times?

Dymo

Eaglesoft

ClaimX

RevenueWell

What program do we use to print patient labels?

Dymo

Eaglesoft

ClaimX

RevenueWell

Why do we put so much importance on how you greet each patient that walks through the door?

Business Office Assistant - Day 1

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