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ADM 201

A visually appealing illustration showing a Salesforce interface with various features being highlighted, like workflow rules, record types, and case management, set in a modern office environment.

Salesforce ADM 201 Quiz

Test your knowledge of Salesforce Administration with our comprehensive ADM 201 quiz! This quiz contains 10 diverse questions covering various features and functionalities of Salesforce that are essential for system administrators.

Key highlights of the quiz:

Multiple choice and checkbox questions
Real-world scenarios to challenge your understanding
Score and review your answers immediately

10 Questions2 MinutesCreated by ManagingAccount123

Universal Containers uses a custom field on the account object to capture the account credit status. The sales team wants to display the account credit status on opportunities Which feature should a system administrator use to meet the requirements?

Look-up Field

Roll-up summary field

Workflow field update

Cross-object formula field

An opportunity record created with a close date of July 30, meets the criteria of time –dependent workflow rule. The time dependent action is scheduled for July 23. What happens if the opportunity is edited before July 23 and no longer meets the criteria?

The time dependent action is automatically removed from the queue

The time dependent action is put on hold

The time dependent action will execute on July 30.

The time dependent action will execute on July 23.

Universal container has two sales groups; each group has its own unique sales process. What is the best way to ensure that sales representatives have access to only the stages relevant to their sales process when working on opportunities?

Record Types

Multi-Select Picklists

Page Layouts

Roles

A marketing user needs to create a new campaign, but the New Button is NOT visible from the campaign home page. The system administrator has verified that the user has the “Create” profile permission for the campaign object. How should the system administrator resolve the issue?

Select the Marketing User checkbox in the user record.

Select the “Manage Campaigns” profile permission.

Grant the user “Read” profile permission for the campaign.

Add the New button to the page layout using the page layout

What can an administrator configure for users on the search results? (3 answers)

Filters by which users can narrow down results

Objects included in the search

Fields being searched on for each object.

Number of records displayed for each object.

Columns displayed for each object.

What user interface setting must be enabled for users to edit records in a list view? (2 answers)

Enhanced lists

Enhanced page layout editor

Inline editing

Enhanced profile list views

The support group at universal container wants agents to capture different information for product support and inquiry cases. In addition, the lifecycle for product support cases should have more steps than the lifecycle for inquiry cases What feature should an administrator use to meet the requirement? (3 answers)

Permission sets

Record Types

Support processes

Page layouts

Field-level Security

Sales management at universal containers needs to display the information listed below in each account record - Amount of all closed won opportunities - Amount of all open opportunities Which feature should a system administrator use to meet this requirement?

Calculated columns in the related list

Roll-up summary fields

Cross-Object formula fields

Workflow rules with field updates

What type of field allows users to input text, images, and links?

Input area

Text and Image area

Text area

Text area (rich)

When case assignment rules are being setup, cases can be assigned to whom? (2 answers)

Queue

User

Case Team

Contact

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