Is it Time to Leave Your Phone System?

Does your company manage more than one system and/or provider for any of the following features: desk phones, mobile phones, instant messaging, voice and video conferencing, desktop and file sharing, contact center services, auto-attendant, etc.?

Yes, we have a lot of systems.

We have a few.

Nope, all one system

Can you easily add or delete users based on your current staff size?

Not without significant hassle

Yeah, but it's annoying

Yes, easy as pie.

Do you require your on-the-go employees to work from any location using their cell phone, tablet, or other mobile device?

Yes, it's a critical part of our business.

No, that's not something we do at all.

We're definitely headed in that direction.

Do you have a bring your own device (BYOD) policy? In other words, do you let staff use their own mobile devices on your company's network?

Yes, we encourage workers to use their own devices.

Yes, we allow it, but worry about security.

No, our workers only use company devices.

Does your current system integrate seamlessly with the apps your team rely on daily? Salesforce, Oracle, Dropbox, Google, etc.

Yes, everything works perfectly together.

They work together, but definitely not seamlessly.

My system doesn't integrate with apps at all.

Can you easily extend your package to support remote workers?

Yes, our remote workers have everything in-office workers do.

We support remote workers, but it's not easy.

Our system doesn't support remote working.

Do you have "always on" reliability that gives you protection against natural disasters, component failures, and other unexpected emergencies?

No, we're completely vulnerable.

We have a back-up system, but it's not great.

Yes, my network has 99.999% reliability.

Does your team have the tools it needs to efficiently work on both internal and client-facing projects? For example: reliable video conferencing, project management apps, desktop sharing, multi-party phone conferencing, one phone number that rings your desk and cell phone simultaneously, etc.

Yup, we're completely covered.

We have some tools, but not all the features we want.

No, we don't and we really need it.

Are your PBX maintenance costs soaring as your system ages?

Yes, they're way out of hand.

Not yet, but I'm worried about the future.

No, our system is future-proof.

Is it Time to Leave Your Phone System?

More Surveys