<div><span style="font-size: 12pt; color: #008000;"><strong>客户服务调查问卷</strong></span></div> <div><span style="font-size: 12pt; color: #008000;"><strong>Customer Service Survey Form</strong></span></div> <div><span style="font-size: 10pt;">这是一项食品满意度调查问卷，欢迎您的参加！请根据你过往的购物经验及真实感受对其产品或服务的满意程度进行选择和评价。</span></div> <div><span style="font-size: 10pt;">This is a food satisfaction survey, and we welcome your participation!Please select and evaluate your satisfaction with the product or service based on your past shopping experience.</span></div>

客户服务调查问卷

Customer Service Survey Form

这是一项食品满意度调查问卷，欢迎您的参加！请根据你过往的购物经验及真实感受对其产品或服务的满意程度进行选择和评价。

This is a food satisfaction survey, and we welcome your participation!Please select and evaluate your satisfaction with the product or service based on your past shopping experience.

Ļ�下什么情况会让您作出投诉? What leads you to file a complaint?

Please Specify:

ȷ�离上一次投诉是什么时候？ When was the last complaint

Ɯ�近1周内 (Within Last Week)

Ɯ�近1个月内 (Within Last Month)

Ɯ�近3个月内 (Within Last 3 Month)

Ɯ�近6个月内 (Within Last 6 Month)

Ɯ�近1年内 (Within Last Year)

ȶ�过1年前 (More than a year ago)

Ļ�未 Never

Other

Please Specify:

Ƃ�投诉了那类型的产品? Complaint what kind of products

Ƃ�更倾向下列哪一种渠道作出投诉? Preferred complaint channel

ĸ�般如何取得投诉渠道的资料？ Where to get the sources of complaint channel

Ļ�下那类型的补偿能让您满意？ Preferred compensation type

Ƃ�更倾向下列哪一种渠道购物? Preferred shopping channel

实体店 (Physical Shop)

线上商店 (Online Shop)

Ǜ�播平台 (Live-Broadcasting)

Other

Please Specify:

ƀ�别 Gender

Female 女

Male 男

Ɖ�在国家 Located Country

再次感谢您的参与，非常感谢您的反馈！

Thank you for your participation in this survey. Your feedback is greatly appreciated.

再次感谢您的参与，非常感谢您的反馈！

Thank you for your participation in this survey. Your feedback is greatly appreciated.

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