Customer Service Survey

Have you ever received poor customer service at a restaurant?

Have you ever had to call a manger because of a staff member?

Does your tip amount relate to the quality of customer service?

Has the customer service of a restaurant stopped you from eating there?

Does your favorite restaurant have great customer service?

Have you ever had to complain to manager at a brick-n-mortar store?

Does your favorite store to shop at have great customer service?

Do you think that having great customer service is important for a store?

Have you ever stopped shopping at a store because of the quality of their customer service?

Have you ever complimented an employee because of their customer service?

Do you shop online?

If so how often do you shop online?

Have you ever experienced great customer service online?

Do you think having good customer service is important for online shopping?

Have you ever complained about customer service online?

Do you know the return policy for local stores ?

Do you know how to handle customer complaints?

If you were an employee, how would you treat your customers?

Do you know what up selling is?

Have you had to deal with a customer complaint?