2017 Compliance Training Series - Session II

Help desk work orders/tickets can be created via email when RE: appears in the subject line?

A. True

B. False

What is the "recommended" way to check the status of a pending work order?

A. Call help desk @ extension 1000

B. Review emails received from help desk

C. Access "My Work Orders" through the help desk portal

Identification badges provide identification and access for (select all that apply)?

A. Identification and access for employees

B. Identification and access for visitors

C. Identification and acces for former employees

From the following list of options, which would need securing (select all that apply)...

Which of the following statements regarding passwords are true (select all that apply)?

A. Minimum length is 8 characters, at least 1 capital letter, at least one number and a special character

B. Passwords, where possible, need to be changed regularly (between 45 and 90 days)

C. Passwords should not be shared unless requested by a member of IT or managment

D. It is ok to save a password when prompted to do by any application to do so

Regarding cell phone usage, which of the following statements are true (select all that apply)?

A. Employees may have their phones on their desks and acces them as needed

B. Employees may handle emergency situations by notifying their supervisor and handling the matter as promptly as possible

C. Personal cell phones may be used during break times

D. While at work, employees may use cameras, video, audio recording devices, video recording features of cell phones

You are required to lock your computer whenever you step away from your desk.

A.True

B. False

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