Chapter 11- 16
Mastering Workplace Dynamics Quiz
Test your knowledge on leadership, conflict resolution, stress management, and diversity in the workplace. This quiz covers essential concepts from chapters 11 to 16, equipping you with the understanding necessary for professional success.
- Learn about effective leadership and management.
- Explore the causes and types of conflict.
- Understand diversity, prejudice, and discrimination in the workplace.
- Identify forms of sexual harassment and stress causation.
5 Things to do to make a good impression.
Dress professionally, Prioritize your contacts, Resumes are important, Be Engaged, Accentuate the negative
Dress professionally, Prioritize your contacts, Resumes are important, Be Engaged, Accentuate the positive
Dress sexy, Prioritize your contacts, Resumes are important, Be Engaged, Accentuate the positive
Dress professionally, Prioritize your contacts, Resumes are boring, Be Engaged, Accentuate the positive
Leadership is the process of inspiring, influencing, and guiding employees to participate in a common effort.
True
False
Management is the process of coordinating hot guys and other resources to achieve the goals of the organization.
True
False
Is the process of coordinating people and other resources to achieve the goals of the organization.
___________ is leadership initiative associated with high productivity.
ITC Building
Team Rivalry
Team Building
Team Bonding
Conflict is a clash between clans.
True
False
Is a clash between incompatible people, ideas, or interests.
7 Types of Conflicts.
Organizational Change, Ineffective Communication, Value and Culture Clashes, Work Policies and Practices, Adversarial Management, Competition for Scarce Resources, Personality Clashes
Organizational Change, Ineffective Communication, Value and Culture Clashes, Work Policies and Practices, Adversarial Management, Competition for Scarce Resources, Gang Clashes
Organizational Change, Ineffective Communication, Value and Culture Clashes, Work Policies and Practices, Adversarial Management, Competition for Scary Resources, Personality Clashes
Organizational Cholos, Ineffective Communication, Value and Culture Clashes, Work Policies and Practices, Adversarial Management, Competition for Scarce Resources, Personality Clashes
_____________ is when two simultaneous events occur resulting in fear, muscle tension, and surging heart rate. It can also be defined as the degree to which you feel overwhelmed or unable to cope as a result of pressures that are unmanageable.
Depression
Steroids
Stress
Heartbreak
9 Causes of Stress
Work/Life Balance, Long Hour/Irregular Schedules, Change, Multitasking, Work Environment, Noise Pollution, Incompetent Leaders, Work and Family Transitions, Rumors
Work/Life Balance, Long Hour/Irregular Schedules, Change, Multitasking, Work Environment, Noise Pollution, Incompetent Leaders, Work and Family Transitions, Rumination
Work/Life Balance, Long Hour/Irregular Schedules, Change, Multitasking, Work Environment, Noise Pollution, Incompetent Leaders, Work and Girlfriend Transitions, Rumination
Work/Gym Balance, Long Hour/Irregular Schedules, Change, Multitasking, Work Environment, Noise Pollution, Incompetent Leaders, Work and Family Transitions, Rumination
Rumination is the process of replaying an incident over and over in our minds that causes negative effects.
True
False
____________ is any dimension that can be used to differentiate groups and people from one another.
Disagreement
Division
Diversity
Disclosure
Prejudice is a premature case that is formed without examination of the facts.
True
False
is a premature judgement or opinion that is formed without examination of the facts.
Stereotype are perceptions, beliefs, and expectations about members of some group.
True
False
Discrimination is behavior based on prejudiced attitudes.
True
False
__________ is discrimination on the basis of gender.
Geneva Convention
Genital Warts
Gender Reveal
Gender Bias
____________ is unwelcomed verbal or physical behavior that affects a person’s job performance or work environment.
Sexual Harassment
Sexual Assault
Sexual Healing
Sexual Desires
What are 2 Forms of Sexual Harassment?
Quid Pro Quo & Hostile Work Environment
Quidditch & Hostile War Zone
Quit Pro Quo & Hostile Work Environment
Quid Pro Quo & Hostile Living Conditions
___________ occurs when a person in a supervisory or managerial position threatens job security or a potential promotion of a subordinate worker who refuses to submit sexual advances; something for something.
Hostile Work Environment
Quid Prop Quo
Probable Cause
Hazardous Material
___________ exists when supervisors, coworkers, vendors, or customers use sexual innuendo, tell sexually oriented jokes, display sexually explicit photos in the work area, discuss sexual exploits, and so on.
Hostile Work Environment
Hostile Workouts
Environmental Change
Quid Pro Quo
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