Goldenwest quiz 2
Goldenwest Quiz Challenge
Test your knowledge with the Goldenwest Quiz designed for employees! Covering critical processes, account types, and financial products, this quiz will help reinforce your understanding of essential banking concepts.
- 42 challenging questions
- Multiple choice and checkbox formats
- Engaging way to learn about dual control and account management
Dual control
2 employees control the process.
2 branches control the process
Examples of dual control include
Balancing your cash drawer at the end of your shift/ counting down bundles
Night drop deposits from start to finish
Drop-off deposits
Check and card verification/destruction log
Entering the Vault
Buying and selling cash
Retrieve Visa Gift Card or reload card
Retrieve blank Visa card stock
Loading visa stock in card printer
Changing address
Pop Ups-Accounts need _____________. If PO box is listed it is ____________
Physical address. Not acceptable.
PO box. Acceptable
CD-stands for cerficate of deposit ranges from _________to ___________
1 month. 5 years.
6 months. 10 years.
Loan(Mark all true)
Auto-We offer them
Visa-Rewards, Basic, Rebate(simply platinum), Debit overdraft/line of credit
Personal/Signature-Unsecured loan, no collateral
Shared Secured/CD Secured: Loan w/ own money
Recreational- Boat, RV, Snow mobiles, Motorcycles
Mortgages- Under 20 yrs in house, Secondary Market- Loan not found in loan section
Business-We offer
SBA- We offer- small business administration- Government-Loan not found in loan section
CUDL-is a dealer loan
Cash liner HELOC(home equity line of credit)
Paper Trail
Funds in, Funds out- when receiving funds from member they must go into the account before we can give them cash back -checks disbursed(KD's)-Cash disbursed (CD)
At least 2 parts (codes) to every transition- one exception KC
Make LP first
Business Analysis Counter- Businesses are charged fees for conducting _____________. Keeps track of all ______________ so the business can be charged at the end of the __________.
Transactions. Transactions. Month
Transactions. Loans. Week.
Image Retrieval
Member records-signature cards
Loan applications-loan documents, credit reports
IRS tax records
Teller receipts
Statements
Main Menu
Drop down
Main menu- New forms such as New accounts, tellers, ACH/payroll, Sales, Lending, Much more
Address change: Main menu >>Address Change form
Check all needed boxes on the left
Fill out form
Select Validate
Select Update
Sign
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