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QA Chronicles Pop Quiz

Select all that apply: Which tags are found in dispo in Incontact?
Jet Fresh
Spanish
Fraud
Hayneedle
True or False: You should always submit a ticket for listing issues?
True
False
How many business hours will it take for the Follow Up Team to follow up with a member?
24 hours
48 hours
Both
If the member is placed on hold so you may reach out to a merchant, how long can we have them on hold?
2 mins
5 mins
7 mins
10 mins
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