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Groups Training Quiz

Welcome!
 
This is a short, 10-question quiz to test your RoomKeyPMS knowledge. Randomized questions will appear one at a time and upon completion, your results will be displayed as a score out of 10. Passing grades are between 7-10 correct answers. If you score 6/10 or less, you can restart the quiz; please note that you will have a total of 3 attempts to achieve a passing score.
 
PRO TIP: This is an open-book quiz, it is strongly recommended that you use our Support Website: support.roomkeypms.com as a knowledge resource moving forward.
 
Good Luck!
Welcome!
 
This is a short, 10-question quiz to test your RoomKeyPMS knowledge. Randomized questions will appear one at a time and upon completion, your results will be displayed as a score out of 10. Passing grades are between 7-10 correct answers. If you score 6/10 or less, you can restart the quiz; please note that you will have a total of 3 attempts to achieve a passing score.
 
PRO TIP: This is an open-book quiz, it is strongly recommended that you use our Support Website: support.roomkeypms.com as a knowledge resource moving forward.
 
Good Luck!
Your Name :
Hotel Name :
What is your role at the Hotel?
Who is your Trainer?
In the Groups module, a group is considered Active up to 30 days after the group's departure date. Any Cancelled or Inactive groups may be viewed by doing the following:
Go to Search menu and select Advanced Search
Go to View menu and select Search
Go to Operations menu and select Groups
Go to System Configuration menu and select Property
True or False: The Groups module allows you to block rooms, attach rates, route charges and enter reservations using a rooming list feature.
True
False
How do you access the Groups module in RoomKeyPMS?
Go to Operations menu and select Groups
Go to Front Desk menu and select Groups
Go to System Configuration menu and select Property
Go to Search menu and select Property
This section allows you to setup pre & post nights for the group
Cut-off Type
Block Type
Guests can arrive and depart outside the block
Cut-off Days
What is a Block Type?
Determines if rooms are taken out of the general inventory for a group
Determines how a block is released relative to the Cut-off Days
Determines if guests can arrive/depart outside of the block
Determines if the group is active or inactive
What is a Transparent Block Type?
A setting used to hold rooms out of inventory for a group
A setting that does not take rooms out of inventory, but limits the number of reservations that can be associated with a group
A setting that allows the entire block to be released on the cut-off day
A setting that releases the block one day at a time relative to the cut-off day
When creating a new group in 1. Primary, which two tabs must be completed before you click "Post" to proceed?
General and Contact & Billing Info
Travel Agent and Routing/Deposit
Contact & Billing Info and Routing/Deposit
General and Routing/Deposit
True or False: If group rates are not attached at the same time the group is created, Forecast Reports will not reflect the potential Group Revenue accurately
True
False
What field on the primary tab must you ensure is populated if you want your group guests to book on your booking engine?
Source of Business - Discount Group
Block Type - Solid
Folio 8
Group ID
When using Cut off dates in the Group Module once the inventory is released the following will occur:
Remaining inventory will be released x-number of days after you created the group
The field is strictly informational, it does not affect any other areas of the PMS
The guests will not be eligible to book any longer
The guests can still book, they will be in competition with the general public for the inventory
When using the Rooming List Feature in Group Module the user will be prompted for what information?
Guest Credit Card
Guest Address
Guest Email
None of the above
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