2021 WOTV Discord Community Engagement Survey

Welcome to the WOTV Discord Community Engagement Survey! The purpose of this survey is to gather data on how members interact and benefit from their experience in our community. This survey will cover a variety of topics and the feedback obtained will be used to direct future activities aimed at improving the member experience.

WOTV Discord Server Interest

This first question concerns your interest in the WOTV Discord, what brought you to our community and why you continue to stay a part of our server.

WOTV Discord Server Interest

This first question concerns your interest in the WOTV Discord, what brought you to our community and why you continue to stay a part of our server.

What generally keeps you involved in the WOTV Discord Community? (Check all that apply) **Mobile users please use landscape mode to reply, if needed**

	To Find a Guild	Invited by a Friend	Theorycrafting	Co-op or Raid Partners	Lore Community	Social Interest	"Lurker" (General Interest)
What prompted you to join the WOTV Discord Community? (Check all that apply)
What generally keeps you involved in the WOTV Discord Community? (Check all that apply)

Server Role Membership

This next question concerns what parts of the server you use. When you joined, you chose a game region of either Global (GL) or Japan (JP), but players who play both may also have access to both. Please select one option.

Server Role Membership

Which regions do you currently have access to? (Please select one)

Global (GL)

Japan (JP)

Global (GL) and Japan (JP)

WOTV Discord Server Familiarity

The next set of questions will ask you to rate the various chat categories of the WOTV Discord, based on how they meet your needs as a member of our community. A description of each category is included.

WOTV Discord Server Familiarity

How well do you feel this category meets your needs as a member of this community?

	Does not meet my needs	Sometimes meets my needs	Exceeds my needs
The WELCOME category houses channels that introduce and summarize the server purpose.
The RUNDALL - NEWS category houses channels that provide in-game news, social media updates and daily reminders.
The CRYSTAL SANCTUM - RESOURCES category houses channels focus on FAQ's, guides, community content and collections.
The ARDRA - SHARED CHAT category houses channels open to all members by default and is region agnostic to topics of discussion.
The LEONIS - GLOBAL category houses channels open to those who selected GL as their region, and focuses the chat on GL related discussion.
The SAIGA - JAPAN category houses channels open to those who selected JP as their region, and focuses the chat on JP related discussion.
The HOURNE - COOP category houses channels intended to provide the tools and venue for completing multiplayer content.
The WOTV - INFORMATION category houses channels that focus on datamine and database content relevant to the game.
The OFFTOPIC category houses channels that are not game focused and are generally social in nature.

How well do you feel this category meets your needs as a member of this community?

	Does not meet my needs	Sometimes meets my needs	Exceeds my needs
The WELCOME category houses channels that introduce and summarize the server purpose.
The RUNDALL - NEWS category houses channels that provide in-game news, social media updates and daily reminders.
The CRYSTAL SANCTUM - RESOURCES category houses channels focus on FAQ's, guides, community content and collections.
The ARDRA - SHARED CHAT category houses channels open to all members by default and is region agnostic to topics of discussion.
The LEONIS - GLOBAL category houses channels open to those who selected GL as their region, and focuses the chat on GL related discussion.
The HOURNE - COOP category houses channels intended to provide the tools and venue for completing multiplayer content.
The WOTV - INFORMATION category houses channels that focus on datamine and database content relevant to the game.
The OFFTOPIC category houses channels that are not game focused and are generally social in nature.

How well do you feel this category meets your needs as a member of this community?

	Does not meet my needs	Sometimes meets my needs	Exceeds my needs
The WELCOME category houses channels that introduce and summarize the server purpose.
The RUNDALL - NEWS category houses channels that provide in-game news, social media updates and daily reminders.
The CRYSTAL SANCTUM - RESOURCES category houses channels focus on FAQ's, guides, community content and collections.
The ARDRA - SHARED CHAT category houses channels open to all members by default and is region agnostic to topics of discussion.
The SAIGA - JAPAN category houses channels open to those who selected JP as their region, and focuses the chat on JP related discussion.
The HOURNE - COOP category houses channels intended to provide the tools and venue for completing multiplayer content.
The WOTV - INFORMATION category houses channels that focus on datamine and database content relevant to the game.
The OFFTOPIC category houses channels that are not game focused and are generally social in nature.

WOTV Discord Popular Channels

The following set of questions concern where you spend your time in the WOTV Discord; the channels you find yourself frequenting the most.

WOTV Discord Popular Channels

The following set of questions concern where you spend your time in the WOTV Discord; the channels you find yourself frequenting the most.

Pertaining to your activity in the WOTV Discord, please select the 5 channels you use most.

Please Specify:

Pertaining to the section CRYSTAL SANCTUM - RESOURCES, how would you rate the channels dedicated to Guides, Community Reviews, Community Guides and Tools and Community Tools (from 1 to 5)

Pertaining to the section CRYSTAL SANCTUM - RESOURCES, how would you rate the channels dedicated to newbie-faq, advanced-faq, and event-faq (from 1 to 5)

Do you frequently read or participate in the #server-suggestions channel where users can share feedback to the admins?

Yes

Do you consider #server-suggestions to be a valuable tool? (Provide feedback by selecting "Other")

Yes

Other

Please Specify:

Do you frequently read or participate in the #sqex-suggestions channel where users can leave suggestions for the WOTV Community Manager?

Yes

Do you consider #sqex-suggestions to be a valuable tool? (Provide feedback by selecting "Other"))

Yes

Other

Please Specify:

The variety of channels available to members of the WOTV Discord meets my overall expectations. (Provide feedback by selecting "Other")

Yes

Other

Please Specify:

WOTV Discord Administration Activities

These next questions concern your overall satisfaction with various activities of the WOTV Discord operations and may concern questions about server administrators or your opinion on moderation activities.

WOTV Discord Administration Activities

How satisfied are you with the presence of chat-moderators in server channels? (E.g. Approachable, friendly, accessible)

How satisfied are you with the attention of chat-moderators to matters of concern? (E.g. Rule violations, harrasment, "trolling")

How satisfied are you with the annoucement of changes to the server and subsequent transitions (E.g. Rule changes, channel changes)

How satisfied are you with the security of the WOTV Discord and efforts in place to protect our members (E.g. Bot attacks, authentication)

How satisfied are you with the leadership of the WOTV Discord as it pertains to enhancing your enjoyment of the game? (E.g. variety, new experiences)

How satisfied are you with the leadership of the WOTV Discord as it pertains to transparency? (E.g. Involving the community, addressing concerns fairly and without bias)

Have you ever had an unpleasant interaction with someone in the WOTV Discord that made you question being a part of the community? (YES or NO)

Yes

Prefer not to answer

If you reported this unpleasant interaction to a chat-moderator or admin, did the resolution satisfy your concerns? (YES or NO)

Yes

Does not apply

Prefer not to answer

Have you ever personally, or indirectly noticed someone violating an established rule in the WOTV Discord? (YES or NO)

Yes

Prefer not to answer

If you, or someone else reported this rule violation to the chat-moderators or admins, did the urgency and attention to the violation resolve the issue? (YES or NO)

Yes

Does not apply

Prefer not to answer

With regard to sensitive issues like uncomfortable situations or rule violations, how satisfied are you with how chat-moderators and admins monitor and respond to these issues?

If you have ever had an unpleasant interaction with, or noticed one of the chat-moderators or admins breaking the rules, we apologize for this and invite you to share your feedback. (All feedback will be kept confidential and you may decline to respond by simply skipping the question)

WOTV Discord Structure

These next questions concern your overall satisfaction with the structure of the WOTV Discord and may focus on variety and selection, among other things.

WOTV Discord Structure

These next questions concern your overall satisfaction with the structure of the WOTV Discord and may focus on variety and selection, among other things.

The WOTV Discord is currently divided as follows: Ardra - Shared Chat (visible to all players), Leonis - Global (visible to players who select GL as their version) and Saiga - Japan (visible to players who select JP as their version). By default, players can only choose to view GL, or JP, but not both. How satisfied are you with this setup? (1 - 5)

In LEONIS - GLOBAL, there is a spoiler moderation setting that prevents discussion of content beyond 2 banners in the future. This is known as the "2 banner rule" or "Rule 11 - Follow Channel Topic" as listed below. How satisfied are you with this setup? (1 - 5)

Pertaining to the previous questions on GL vs JP, if we were to allow players to view both GL and JP chat by default, how would this affect your enjoyment as a member of the WOTV Discord?

Pertaining to the previous questions on GL vs. JP, if we were to allow players to discuss future game content beyond "2 banners" in the LEONIS - GLOBAL channel, with the exception of Story spoilers, how would this affect your enjoyment as a member of the WOTV Discord?

When you have a question you wish to ask, where do you first go to make that post?

Regarding the previous question, how satisfied are you with the speed of responses?

Regarding that same question, how satisfied are you with the quality of responses?

The WOTV Discord currently has a section for Guild recruitment in both LEONIS - GLOBAL and SAIGA - JAPAN. How would you rate your satisfaction with this feature as it pertains to the function of recruitment for WOTV? (1 - 5)

WOTV Discord Satisfaction

This last section concerns your overall satisfaction with the WOTV Discord Community and how it relates to your enjoyment of War of the Visions: Final Fantasy Brave Exvius.

WOTV Discord Satisfaction

This last section concerns your overall satisfaction with the WOTV Discord Community and how it relates to your enjoyment of War of the Visions: Final Fantasy Brave Exvius.

Do you feel that being a member of the WOTV Discord enhances your level of enjoyment while playing War of the Visions: Final Fantasy Brave Exvius?

Yes

Do you feel that being a member of the WOTV Discord has made you more knowledgeable about War of the Visions: Final Fantasy Brave Exvius?

Yes

Do you consider the WOTV Discord to be an authority (or hub) of resources for all things related to War of the Visions: Final Fantasy Brave Exvius?

Yes

The WOTV Discord receives a number of "Boosts" from members like you. These provide numerous benefits to our community and we'd like to hear from you about how these impact your overall experience. Please share any feedback below.

Pertaining to those who "Boost" the server, what types of perks, tags, benefits would you like to see for those who support our community in this way? Please share any feedback below.

What other resources for War of the Visions: Final Fantasy Brave Exvius have you heard of? (Check all that apply)

Which other Discord/Social Communities - I.e. YouTube, Twitch, etc. Do you follow?

You have reached the end of the WOTV Discord Community Engagement Survey. At this time, we invite you to share any additional feedback with the moderation team. This information is important to us because it comes from you, a member of our community and will help us shape the future of our server.

Would you like to share additional feedback with the moderation team?

Yes

Please provide us with any additional information you'd like to share. All responses will be kept confidential and only reviewed by the moderation team.

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