Communication skills
Master Your Communication Skills
Enhance your professional presence with our quiz designed to test and improve your communication skills. Whether you are leading a meeting or participating in one, these skills are vital for success.
Key Features:
- Assess your current communication abilities
- Identify areas for improvement
- Prepare for effective meetings
Have a proper agenda
Get your documents folder in order
Share the agenda with the participants well in advance
Prepare your meetings carefully - give correct and relevant figures, data, information, etc.
Maintain a post-meeting ritual
Start the meeting late
Go unprepared
Maintain positive body language, eye contact, and tone
Review: summarise upon all the action items
Interrupt the speaker
Stretch the meeting beyond the stipulated time
Set and maintain expectations at the beginning of the meeting
Time your meeting - each stage must be properly timed out
Make a need analysis to identify the objectives of the customer prior to the meeting
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