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Internet Service Provider Satisfaction Survey

What kind of internet connection do you have at home?
ADSL
FIBRE
LTE
I do not have internet at home
What speed is your internet connection? (Mbps)
Who is your ISP (internet Service Provider)?
Telkom
MWeb
Web Africa
Cyber Smart
Telsense
AfriHost
Vox Telecom
Other
Please Specify:
How satisfied are you with your ISP's Customer Service?
Very Satisfied
Satisfied
Neutral
Disatisfied
Very Disatisfied
How satisfied are you with your ISP's quality of connection?
Very Satisfied
Satisfied
Neutral
Disatisfied
Very Disatisfied
Would you recommend your ISP to a friend?
Extremely Likely
Very Likely
Somewhat Likely
Not So Likely
Not At All Likely
Do you think you get the full value of you money?
Strongly Agree
Somewhat Agree
Neither Agree nor Disagree
Somewhat Disagree
Strongly Disagree
What would you like to be improved?
Would you like to move to an ISP with better service and quality?
Yes
No
Would you like to try the ADSL quiz and show us how intelligent you are?
Yes
No
What cable connects your ADSL modem/router to the internet?
Regular telephone cables
A coaxial cable
USB cables
The fastest connection supported by DSL is
15 Mbps
40 Mbps
100 Mbps
150 Mbps
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