Assessmen - Freshman Week - Unfilled
Freshman Week Assessment Quiz
Welcome to the Freshman Week Assessment Quiz! This quiz is designed to test your knowledge of essential tools and processes you will encounter during your freshman year.
Prepare yourself with the following:
- 20 multiple choice questions
- Topics covering key inventory and order management tools
- Instant feedback on your answers
Knowledge based tool that houses articles about our processes.
ZMMI
Cardinal Health Market
Salesforce
This tool is helpful in generating notes for the task and determining resolution for the unfilled item.
MPS
UDM
SAP CRM
This is an inventory tool housed within SAP CRM used to research information about material inquiry.
ZMMI
Cardinal Health Market
Salesforce
This is an online tool used to search alternative items for customers.
Salesforce
Cardinal Health Market
ZMMI
This is our main tool in working Backoffice tasks.
SAP CRM
Outlook
Teams
This type of order is also referred to as Direct Shipment.
In and Out
Standard
Dropship
This item is also called Stock Item
Standard
In and Out
Dropship
This is also called Special Order
In and Out
Dropship
Standard
This partner type is the main customer entity
Sold to
Ship to
Bill to
This partner type is where the shipment is sent
Sold to
Ship to
Bill to
What type of Unfilled task shows under "High Priority"
Backorders
Rejections
Pick Exceptions
What type of Unfilled task shows under "Low Priority"
Backorders
Rejections
Pick Exceptions
If you are searching for an order in CRM Inbox using Order confirmation number, what field should you key it in
Description
Object ID
Assigned To
If you are searching for an order in CRM Inbox using customer's PO number, what field should you key it in
Description
Object ID
Assigned To
This type of rejection happens when an item is no longer carried by CAH
Nationally Discontinued
Locally Discontinued
Backorder
This type of rejection happens when an item is no longer made by vendor
Nationally Discontinued
Locally Discontinued
This rejection type happens if a product has changed it's sourcing from Standard to Dropship or In and Out
Nationally Discontinued
Locally Discontinued
This is a directory for DC information and contacts
MPS
ZMMI
CRM
This signals the DC to pick, pack, and ship the item.
Delivery Note
Goods Issue
42PO
What note type would you select when creating documentation for unfilled line?
Item Internal Note
Item Resolution
Order Internal Note
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