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Head & Shoulders Dandruff Customer Feedback Survey

Age
Under 18
18-24
25-35
35-44
35-54
55-64
65 and over
Gender
Female
Male
Non-binary
Other
How long have you been using Head & Shoulders products for dandruff control?
On a scale of 1 to 5, how severe is your dandruff condition? (1 = Mild, 5 = Severe)
1
2
3
4
5
How often do you experience dandruff flare-ups?
Daily
Weekly
Monthly
Rarely
Never
What symptoms or discomfort do you typically experience with dandruff?
Which specific Head & Shoulders product(s) do you use for dandruff control?
Classic Clean Shampoo
Smooth & Silky Shampoo
Supreme Scalp Rejuvenation Shampoo
Clinical Strength Shampoo
How effective do you find the Head & Shoulders product you're using in controlling your dandruff on a scale of 1 to 5? (1 = Not Effective, 5 = Very Effective)
1
2
3
4
5
Are there any specific features or qualities of the product that you dislike?
How frequently do you purchase Head & Shoulders dandruff control products?
Monthly
Every 2-3 months
Every 6 months
Yearly
Rarely or as needed
Where do you typically purchase Head & Shoulders dandruff control products?
In-store (pharmacy, supermarket, etc.)
Online (e-commerce)
Both
How did you first learn about Head & Shoulders products for dandruff control?
TV or radio advertisement
Instagram
Recommendation from a friend or family member
TikTok
Have you recommended Head & Shoulders products to others with dandruff?
Yes
No
Do you have any additional comments, suggestions, or feedback regarding Head & Shoulders products for dandruff control or your overall experience as a customer?
Have you ever experienced a scalp reaction due to chemical ingredients in a shampoo or other hair product?
Yes
No
Have you ever experienced self-consciousness or anxiety as a result of your dandruff symptoms?
Yes
No
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