Physician Referral Quiz
Physician Referral Quiz
Test your knowledge on the processes and protocols involved in physician referrals. This quiz is designed to help you understand how to navigate physician search methods effectively.
Key Topics Covered:
- Understanding physician specialties
- Referral processes and methods
- Patient transfer protocols
- Category-specific specialist knowledge
If the caller is experiencing abdominal pain, which physician search method will we use?
Specialty
Area of Interest
Name
Year began practice
Do we need to read the Safe Harbor and Advisory Notice (purple boxes) on Information on Doctor by Name calls?
Yes
No
How many physician referrals do we offer, and how many can we give?
Offer 1, Give up to 2
Offer 1, Give up to 1
Offer 2, Give up to 2
Offer 2, Give up to 3
If the caller requests a Gastroenterology physician, which physician search method will we use?
Area of Interest
Name
Specialty
Board Certification
After providing a physician referral, how will we transfer the caller??
Warm Transfer
Cold Transfer
On Information on Doctor by Name calls, do we warm or cold transfer?
Warm Transfer
Cold Transfer
On which sub-tab would we find the fax number for the physician's office?
Search
Results
Physician Info
Office Info
Appointments
On which sub-tab would we find out if the physician is Board Certified?
Search
Results
Physician Info
Office Info
Appointments
Which specialist treats hypertension?
Gastroenterology
Nephrology
Cardiovascular Disease Medicine
Podiatry
Which specialist treats diabetes?
Rheumatology
Endocrinology
Plastic & Reconstructive Surgery
Neurology
Which specialist treats strokes?
Neurology
Endocrinology
Otolaryngology
Head & Neck Surgery
Which specialist treats laryngitis?
Dentistry
Otolaryngology
Cardiovascular Disease
Rheumatology
Which specialist treats lupus?
Otolaryngology
Gastroenterology
Rheumatology
Neurology
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