2021 Esko CS SEA
2021 Esko CS SEA Quiz
Test your knowledge about the 2021 performance and achievements of our customer support teams at Esko. This engaging quiz will not only challenge you but also provide insights into our success stories.
- Reflect on team dynamics
- Assess individual contributions
- Evaluate overall performance
Who was case responsible for most case from the SW team?
Arnold
Joseph
Kuan Yong
Frank
Who was case responsible for most cases from the HW team?
Apiram
Ekapon
Erik
Ridwan
Who had the highest RT% in 2021?
Ridwan
Arnold
Kuan Yong
Erik
Mark
Apiram
Who had most surveys answered in 2021?
Kuan Yong
Ridwan
Joseph
Apiram
Frank
Ekapon
Roger
Who had the highest CSAT score in 2021?
(measured on a minimum of 10 surveys)
Arnold
Frank
Ridwan
Joseph
Erik
In which area did we improve most vs 2020?
AA
RT
MTTR
CSAT
Which is the best CS team in APAC?
(measured on QDIP KPI)
Greater China
Japan
Korea
OCE
SA
SEA
Which is the best CS team Globally?
(measured on QDIP KPI)
Mexico
SEA
USA
EMEA West
EMEA North
Brasil
Japan
Canada
Who is the CS team VIP of 2021
What did you think of 2021?
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