Test Questions

The names of the technical cabin crew are listed in the

General Declaration

On board service list (OSL)

Load Sheet

Flight Record

What is the difference between YCL breakfast and brunch menu

Only breakfast have a choice of bread rolls

Breakfast has fresh fruit appetisers whereas brunch as a regular appetisers

Brunch has the addition on the desert course

There is no difference between the two menus

Which of the following is not a privilege of PPS?

10% discount on inflight sales and mail order

Priority boarding

Supplementary card for spouse (PPS and Solitaire PPS club)

Increased Baggage allowance

Which is the correct grooming tagline?

Groom with pride, get it right

Groom with price, make it right

Groom with price, Groom it right

Groom with pride, do it right

Which department should you approach if you require assistance on medical claims?

Cabin crew Control center (CCCC)

Benefits and Crew Recruitment

Cabin Crew/Finance

Cabin crew/ Crew Ops and Performance Management

Which linen(s) should be offload only in Singapore

Wine Cage cloth and bread basket linen

All linens

Bread basket linen

Bread basket linen and trolley linen

During boarding, you noticed that a parent travelling with his child, a 18 year old girl, are seated at the EMEX row. Which of the following is the best course of action?

Move only the child to any available seat or swap seat with another passenger

Do nothing as both passengers can be seated at the EMEX row

Move both the parent and his child to any available seat or swap seats with other passenger

Inform Complex Leader before moving the parents and his child to any available seat or swap seat with other passengers.

Shoplifting is strictly forbidden, whether at base or overseas. Crew found guilty of shoplifting and subsequently charged in courts will be ___

Dismissed

Asked to explain

Interviewed by head crew performance

Placed on Department Inquiry (DI)

A cut from the smaller end of the tenderloin is known as:

Fillet Mignon

Porterhouse

Sirloin

Chateaubriand

Crew are strictly prohibited from participating in any form of _____ on company premises at any time on or off company premises during company time.

Gambling

Discussion

Outing

Eating

The UM Folder DOES NOT consist of

UM passport

The details of persons meeting the UM

Red and white stripe stickers

Flight details

The right side of the aircraft, when facing the front is known as ___ and the left side of the aircraft, when facing the front is known as ____

Starboard, Port

Port, Starboard

FWD, AFT

AFT, FWD

Crew must only use their email via iNOTEs for ___ communication

Confidential

Official business

Crew

Personal

Which of the following information is reflected in the General Declaration (GD)

Total fuel weight

Number of pax disembarking at arrival station

Number of children on board

Servicing information and comment

Which of the following is NOT a mandatory travel item carried by crew

Staff ID

SEP card

SIA Flight Information Card

CEAC card

Only one pen should be worn along the kebaya neckline (with the exception of CREW ID) and the pen should not protrude more than 1.5cm above the kebaya neckline

True

False

Which of the following is not a TWG tea

Lemon ginger tea

Rooibus tea

Earl grey tea

English breakfast tea

Disposable earphones are distributed to YCL pax on flights of block time ___ hours and above

1.5

2.5

Bunch is served for flights departing

Between 0830 to 1030

Before 0900

Between 0900 to 1100

Between 1030 to 1200

How is a local night defined under the AOCR

A period of 8 consec hours falling between 2000 hours and 0800 hours local time

A period of 8 consec hours falling between 0000 hours and 0800 hours local time

A period of 10 consec hours falling between 2200 hrs and 0800 hours local time

A period of 8 consec hours falling between 2200 hours and 0800 hours local time

Where should crew return the bread basket to after use

Snack/Bulk Food cart

Holloware Air larda

Designated Galley Compartment

Meal Cart

Which of the following statements best describes "Couple Jubilee"

Small tart red apples

Small red berries

Krisch flavoured dark cherries

An apple brandy from France

What is the tall mug used for in JCL:

Coffee and all teas during breakfast, brunch and adhoc service (table layout only)
Hot chocolate, milo and ovaltine
Hot chocolate milo and TWG teas only
Coffee and tea except TWG teas during breakfast only

II & IV

I & III

I & II

II & III

Which of the following dishes should not be recommended to a muslim pax?

Tabbouleh

Shashik

Ragout

Tagine

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