SHL verbal

Workers are becoming increasingly concerned about company relocation due to its association with employee distress and isolation, which can be caused by issues such as the management of property transitions and the loss of community ties. Furthermore, moving home can put a strain on workers' financial resources and close relationships, especially for those working parents who may feel guilty about moving children to new schools. Regardless of the disruption created, some individuals are very willing to relocate, due to the potential for enhanced career prospects and long- term financial stability.
 
Question:1
 
some perople may feel guilty about the sonsequnces of relocating
True
False
Can not say
Workers are becoming increasingly concerned about company relocation due to its association with employee distress and isolation, which can be caused by issues such as the management of property transitions and the loss of community ties. Furthermore, moving home can put a strain on workers' financial resources and close relationships, especially for those working parents who may feel guilty about moving children to new schools. Regardless of the disruption created, some individuals are very willing to relocate, due to the potential for enhanced career prospects and long- term financial stability. Some perople may feel guilty about the sonsequnces of relocating
 
Q2
the potential benefits of job relocation are seen, by some to be worth the associated distress for employees
True
False
Can not say
Workers are becoming increasingly concerned about company relocation due to its association with employee distress and isolation, which can be caused by issues such as the management of property transitions and the loss of community ties. Furthermore, moving home can put a strain on workers' financial resources and close relationships, especially for those working parents who may feel guilty about moving children to new schools. Regardless of the disruption created, some individuals are very willing to relocate, due to the potential for enhanced career prospects and long- term financial stability. Some perople may feel guilty about the sonsequnces of relocating
 
 
Q3 
 
company relocation can lead to distress for employees?
True
False
Can not say
Workers are becoming increasingly concerned about company relocation due to its association with employee distress and isolation, which can be caused by issues such as the management of property transitions and the loss of community ties. Furthermore, moving home can put a strain on workers' financial resources and close relationships, especially for those working parents who may feel guilty about moving children to new schools. Regardless of the disruption created, some individuals are very willing to relocate, due to the potential for enhanced career prospects and long- term financial stability. Some perople may feel guilty about the sonsequnces of relocating
 
Q4
 
company relocation has increased
True
False
Cannot say
Workers are becoming increasingly concerned about company relocation due to its association with employee distress and isolation, which can be caused by issues such as the management of property transitions and the loss of community ties. Furthermore, moving home can put a strain on workers' financial resources and close relationships, especially for those working parents who may feel guilty about moving children to new schools. Regardless of the disruption created, some individuals are very willing to relocate, due to the potential for enhanced career prospects and long- term financial stability. Some perople may feel guilty about the sonsequnces of relocating
 
Q5
 
the majority of employees feel isolated following relocation
True
False
Cannot say
Internet shoppers are at an increased risk of both fraud and theft due to a number of factors. Amongst them are both a decrease in a means of reliable identification and an increase in the use of websites for monetary transactions whether from online reservations, internet banking, or other types of business. This fraud is increasing in severity and frequency in areas such as false business websites, telesales and online shopping and is now a more serious problem than ever before. One solution to this problem would be to limit internet transactions to websites authorised by the banks,
 
Questions:
1- By restricting internet transactions to only websites authorised by the banks, a decrease in internet fraud might be seen. 
 
 
True
False
Cannot say
Internet shoppers are at an increased risk of both fraud and theft due to a number of factors. Amongst them are both a decrease in a means of reliable identification and an increase in the use of websites for monetary transactions whether from online reservations, internet banking, or other types of business. This fraud is increasing in severity and frequency in areas such as false business websites, telesales and online shopping and is now a more serious problem than ever before. One solution to this problem would be to limit internet transactions to websites authorised by the banks,
 
Questions:
 
 
2- The increased risk of fraud and theft to internet shoppers is wholly due to a decrease in a means of reliable identification and an increase in the use of the internet for online banking.
True
False
Cannot say
An aspect of consumer law is used to regulate the taxing of goods and services purchased by current customers, and the after sales rights of the public. Under consumer law, the retailer is responsible for including the correct amount of tax in the price of customers' purchases on all taxable goods and for ensuring that tax on purchases is paid to the government. The operation of consumer taxes depends heavily on the ability of the taxing authority to obtain records of transactions, if the law is to be implemented properly.
 
Questions:
1- Under consumer law, customers are responsible for tax payments on goods and services purchased. 
True
False
Cannot say
An aspect of consumer law is used to regulate the taxing of goods and services purchased by current customers, and the after sales rights of the public. Under consumer law, the retailer is responsible for including the correct amount of tax in the price of customers' purchases on all taxable goods and for ensuring that tax on purchases is paid to the government. The operation of consumer taxes depends heavily on the ability of the taxing authority to obtain records of transactions, if the law is to be implemented properly.
 
Questions:
2- Consumer law protects the rights of the public for up to 12 months after making a purchase. 
True
False
Cannot say
An aspect of consumer law is used to regulate the taxing of goods and services purchased by current customers, and the after sales rights of the public. Under consumer law, the retailer is responsible for including the correct amount of tax in the price of customers' purchases on all taxable goods and for ensuring that tax on purchases is paid to the government. The operation of consumer taxes depends heavily on the ability of the taxing authority to obtain records of transactions, if the law is to be implemented properly.
 
Questions:
 
3- Not all goods purchased by customers are taxable. 
True
False
Cannot say
Crude oil from regions around the Dead Sea was used as early as 1000 BC for ancien Egyptian mummification, but it wasn't until 1853 that the process of oil distillation was discovered and we saw the advent of the modern history of oil. The first oil mine was constructed the following year. Oil quickly took over from coal as the world's principal fuel in the mid 1950s. Oil is now used to run the vast majority of vehicles and is a key ingredient in many chemicals used in industry. However, concerns have been raised that as oil is a limited resource, its usage as an economically viable energ source will eventually come to an end. There is also worry that using and treating oil has major impacts upon the environment, like the carbon dioxide released when it is burnt and the contribution of this to global warming.
 
Questions:
1- Oil is only used as an energy source. 
 
True
False
CS
Crude oil from regions around the Dead Sea was used as early as 1000 BC for ancien Egyptian mummification, but it wasn't until 1853 that the process of oil distillation was discovered and we saw the advent of the modern history of oil. The first oil mine was constructed the following year. Oil quickly took over from coal as the world's principal fuel in the mid 1950s. Oil is now used to run the vast majority of vehicles and is a key ingredient in many chemicals used in industry. However, concerns have been raised that as oil is a limited resource, its usage as an economically viable energ source will eventually come to an end. There is also worry that using and treating oil has major impacts upon the environment, like the carbon dioxide released when it is burnt and the contribution of this to global warming.
 
Questions:
2- The treatment and use of oil may be bad for the environment. 
True
False
CS
Crude oil from regions around the Dead Sea was used as early as 1000 BC for ancien Egyptian mummification, but it wasn't until 1853 that the process of oil distillation was discovered and we saw the advent of the modern history of oil. The first oil mine was constructed the following year. Oil quickly took over from coal as the world's principal fuel in the mid 1950s. Oil is now used to run the vast majority of vehicles and is a key ingredient in many chemicals used in industry. However, concerns have been raised that as oil is a limited resource, its usage as an economically viable energ source will eventually come to an end. There is also worry that using and treating oil has major impacts upon the environment, like the carbon dioxide released when it is burnt and the contribution of this to global warming.
 
Questions:
1- the process of oil distillation was used in ancient times
True
False
CS
A UN report has warned of the potential problems of global warming. If the production of greenhouse gases continues at the current rate, this will result in the melting of ice sheets in Greenland and the Antarctic. The consequences of this will be rising sea levels, which will endanger 145 million people. In response to the problem, the report observes the need for an immediate international agreement on reducing emissions.
 
Questions:
1- Inhabitants of Greenland and Antarctica will be the most severely affected by rising sea levels.
True
False
CS
A UN report has warned of the potential problems of global warming. If the production of greenhouse gases continues at the current rate, this will result in the melting of ice sheets in Greenland and the Antarctic. The consequences of this will be rising sea levels, which will endanger 145 million people. In response to the problem, the report observes the need for an immediate international agreement on reducing emissions.
 
 
Questions:
 
2- The melting of the ice sheets is the primary consequence of global warming. 
True
False
CS
Economic research has identified a trend exhibited by one in six Britons of hiding cash in their homes instead of investing it. This is termed the 'Biscuit Tin Economy'. It is estimated that €3.5 billion is currently hidden, sometimes in obscure places, such as under mattresses or in fridges, in homes across the country. Reasons for this are varied, for example 6% are concealing it from their partners, and 4% believe their money to be safer at home than in a bank. Researchers maintain that these actions demonstrate economic folly, and that, as a result, Britons are sacrificing up to €174 million in interest every year. This 'Biscuit Tin Economy' is betraying those who trust in it, as it renders their hidden money both unproductive and potentially unsafe, whereas it could be profitably invested in a stocks or high-interest savings plan, for example
 
 
Questions:
1- The majority of people who secrete cash on their property do so because they do not trust the bank. 
 
True
False
CS
Economic research has identified a trend exhibited by one in six Britons of hiding cash in their homes instead of investing it. This is termed the 'Biscuit Tin Economy'. It is estimated that €3.5 billion is currently hidden, sometimes in obscure places, such as under mattresses or in fridges, in homes across the country. Reasons for this are varied, for example 6% are concealing it from their partners, and 4% believe their money to be safer at home than in a bank. Researchers maintain that these actions demonstrate economic folly, and that, as a result, Britons are sacrificing up to €174 million in interest every year. This 'Biscuit Tin Economy' is betraying those who trust in it, as it renders their hidden money both unproductive and potentially unsafe, whereas it could be profitably invested in a stocks or high-interest savings plan, for example
 
Questions:
2- Money is safer when invested in a bank than it is when stored at home. 
True
False
CS
A few 'Sale As Houses' alarms have been redesigned in an attempt to reduce the large number of complaints where alarms have sounded by accident. One of the new types of alarm is less sensitive than its predecessors. Studies have shown that these newer alarms are rarely activated for no apparent reason. 'Save as Houses' still sells a number of the original, Sensitive alarm systems, because the increase in threshold for motion detection means that the new style alarms may fail to register break-in where limited force is being used.
 
Questions:
1- All of the company's alarm system are now less sensitive.
True
False
CS
A few 'Sale As Houses' alarms have been redesigned in an attempt to reduce the large number of complaints where alarms have sounded by accident. One of the new types of alarm is less sensitive than its predecessors. Studies have shown that these newer alarms are rarely activated for no apparent reason. 'Save as Houses' still sells a number of the original, Sensitive alarm systems, because the increase in threshold for motion detection means that the new style alarms may fail to register break-in where limited force is being used.
 
Questions:
 
2- The new alarm systems should reduce the number of accidental soundings by at least a half.
True
False
CS
A new course aimed exclusively at training unemployed young people in sales and marketing skills has been started in the city center by the CPU group. Financial backing for the course has come from the government and a local private enterprise fund. The CPU course can cater for up to 180 students at a time on either six-month or one-year courses. The CPU group already runs about 30 similar programmes, primarily in the south of the country. To be eligible, students must be unemployed, at least 19 years of age and have been out of full time education for the previous two years. Depending on their personal circumstances, they may receive a cash allowance.
 
Questions:
1- All trainees on the course are entitled to an allowance.
True
False
CS
A new course aimed exclusively at training unemployed young people in sales and marketing skills has been started in the city center by the CPU group. Financial backing for the course has come from the government and a local private enterprise fund. The CPU course can cater for up to 180 students at a time on either six-month or one-year courses. The CPU group already runs about 30 similar programmes, primarily in the south of the country. To be eligible, students must be unemployed, at least 19 years of age and have been out of full time education for the previous two years. Depending on their personal circumstances, they may receive a cash allowance.
Questions:
 
2- The CPU group has its head office in the south of the country.
True
False
CS
A new course aimed exclusively at training unemployed young people in sales and marketing skills has been started in the city center by the CPU group. Financial backing for the course has come from the government and a local private enterprise fund. The CPU course can cater for up to 180 students at a time on either six-month or one-year courses. The CPU group already runs about 30 similar programmes, primarily in the south of the country. To be eligible, students must be unemployed, at least 19 years of age and have been out of full time education for the previous two years. Depending on their personal circumstances, they may receive a cash allowance.
Questions:
 
3- Funding for the new CPU course comes from a couple of sources. 
 
True
False
CS
A new course aimed exclusively at training unemployed young people in sales and marketing skills has been started in the city center by the CPU group. Financial backing for the course has come from the government and a local private enterprise fund. The CPU course can cater for up to 180 students at a time on either six-month or one-year courses. The CPU group already runs about 30 similar programmes, primarily in the south of the country. To be eligible, students must be unemployed, at least 19 years of age and have been out of full time education for the previous two years. Depending on their personal circumstances, they may receive a cash allowance.
Questions:
 
 
4- Students completing any of the CPU courses have a greater chance of finding suitable employment than students from other equivalent colleges. 
True
False
CS
Although the number of companies actively promoting customers feedback has escalated in recent years, the introduction of customer feedback schemes has led to a corresponding increase in complaints. However, data has demonstrated that only one in fifteen unhappy customers bothers to complain to the organization concern. This inertia typically reflects the belief that no one is interested in customers' concern, regardless of how important their concern are, and to a lesser extent uncertainty about the unhappy consumers are likely to discuss their dissatisfaction with their individuals. Companies are now addressing the issues of communication channel in order to obtain the views of a wide range of customers on how best to improve service.
 
Questions:
1- Business is lost when customers share their negative views with others.
True
False
CS
Although the number of companies actively promoting customers feedback has escalated in recent years, the introduction of customer feedback schemes has led to a corresponding increase in complaints. However, data has demonstrated that only one in fifteen unhappy customers bothers to complain to the organization concern. This inertia typically reflects the belief that no one is interested in customers' concern, regardless of how important their concern are, and to a lesser extent uncertainty about the unhappy consumers are likely to discuss their dissatisfaction with their individuals. Companies are now addressing the issues of communication channel in order to obtain the views of a wide range of customers on how best to improve service.
 
Questions:
 
2- Nowadays, almost all unhappy customers complain.
True
False
CS
Although the number of companies actively promoting customers feedback has escalated in recent years, the introduction of customer feedback schemes has led to a corresponding increase in complaints. However, data has demonstrated that only one in fifteen unhappy customers bothers to complain to the organization concern. This inertia typically reflects the belief that no one is interested in customers' concern, regardless of how important their concern are, and to a lesser extent uncertainty about the unhappy consumers are likely to discuss their dissatisfaction with their individuals. Companies are now addressing the issues of communication channel in order to obtain the views of a wide range of customers on how best to improve service.
 
Questions:
 
3- Customers tend only to contract organizations about the most serious complaint.
 
True
False
CS
Although the number of companies actively promoting customers feedback has escalated in recent years, the introduction of customer feedback schemes has led to a corresponding increase in complaints. However, data has demonstrated that only one in fifteen unhappy customers bothers to complain to the organization concern. This inertia typically reflects the belief that no one is interested in customers' concern, regardless of how important their concern are, and to a lesser extent uncertainty about the unhappy consumers are likely to discuss their dissatisfaction with their individuals. Companies are now addressing the issues of communication channel in order to obtain the views of a wide range of customers on how best to improve service.
 
Questions:
 
4- Organisations only find out about a small proportion of the complaints that customers have. 
True
False
CS
Assessment can have a number of objectives. It can be informative, aiming to enlighten the individual regarding his or her strength and weaknesses (i.e in a personal development situation) and it can be used to improve team working and leadership. However, assessment is mainly used to measure the skills and abilities of job applicants to screen them for qualities required for success in a specific role. Lively debate usually accompanies the allocation of expenditure to the annual recruitment budget. Critics argue that certain costs associated with such recruitment campaigns could be scaled down. And those programmes that are unproductive could be axed
 
Questions:
1- The allocation of budgetary funds to recruitment tends to be agreed quickly and easily without a high level of discussion
True
False
CS
Assessment can have a number of objectives. It can be informative, aiming to enlighten the individual regarding his or her strength and weaknesses (i.e in a personal development situation) and it can be used to improve team working and leadership. However, assessment is mainly used to measure the skills and abilities of job applicants to screen them for qualities required for success in a specific role. Lively debate usually accompanies the allocation of expenditure to the annual recruitment budget. Critics argue that certain costs associated with such recruitment campaigns could be scaled down. And those programmes that are unproductive could be axed
 
Questions:
 
2- The sole objective of assessment is to screen candidates for job roles.
True
False
CS
Assessment can have a number of objectives. It can be informative, aiming to enlighten the individual regarding his or her strength and weaknesses (i.e in a personal development situation) and it can be used to improve team working and leadership. However, assessment is mainly used to measure the skills and abilities of job applicants to screen them for qualities required for success in a specific role. Lively debate usually accompanies the allocation of expenditure to the annual recruitment budget. Critics argue that certain costs associated with such recruitment campaigns could be scaled down. And those programmes that are unproductive could be axed
Questions:
 
3- Assessment techniques can help individuals to identify the things that they are good at.
True
False
CS
Assessment can have a number of objectives. It can be informative, aiming to enlighten the individual regarding his or her strength and weaknesses (i.e in a personal development situation) and it can be used to improve team working and leadership. However, assessment is mainly used to measure the skills and abilities of job applicants to screen them for qualities required for success in a specific role. Lively debate usually accompanies the allocation of expenditure to the annual recruitment budget. Critics argue that certain costs associated with such recruitment campaigns could be scaled down. And those programmes that are unproductive could be axed
 
Questions:
 
4- One-on-one assessment is the most effective form of selection. 
True
False
CS
Despite their aesthetic landscaping, ease of access and generous parking, out-of-town business parks have not turned out to be the attractive proposition that speculative developers had hoped. Their polished appearance and spaciousness have failed to compensate for limited provision of basic infrastructures such as shops, banks and leisure facilities as less scrupulous developers reneged on earlier promises or struggled with cash flow problems and other difficulties. It is thought that an expansion of home working, relying on advanced communication systems and technology, would make visits to smaller head offices situated in the heart of town centers mere acceptable.
 
Questions:
1- Proximity to retail outlets is seen as an important issue when evaluating office locations.
True
False
CS
Despite their aesthetic landscaping, ease of access and generous parking, out-of-town business parks have not turned out to be the attractive proposition that speculative developers had hoped. Their polished appearance and spaciousness have failed to compensate for limited provision of basic infrastructures such as shops, banks and leisure facilities as less scrupulous developers reneged on earlier promises or struggled with cash flow problems and other difficulties. It is thought that an expansion of home working, relying on advanced communication systems and technology, would make visits to smaller head offices situated in the heart of town centers mere acceptable.
 
Questions:
 
2- The continued popularity of business parks will be reinforced by new technology
True
False
CS
Despite their aesthetic landscaping, ease of access and generous parking, out-of-town business parks have not turned out to be the attractive proposition that speculative developers had hoped. Their polished appearance and spaciousness have failed to compensate for limited provision of basic infrastructures such as shops, banks and leisure facilities as less scrupulous developers reneged on earlier promises or struggled with cash flow problems and other difficulties. It is thought that an expansion of home working, relying on advanced communication systems and technology, would make visits to smaller head offices situated in the heart of town centers mere acceptable.
 
Questions:
 
3. Cash flow is the main problem for speculative developers.
True
False
CS
Despite their aesthetic landscaping, ease of access and generous parking, out-of-town business parks have not turned out to be the attractive proposition that speculative developers had hoped. Their polished appearance and spaciousness have failed to compensate for limited provision of basic infrastructures such as shops, banks and leisure facilities as less scrupulous developers reneged on earlier promises or struggled with cash flow problems and other difficulties. It is thought that an expansion of home working, relying on advanced communication systems and technology, would make visits to smaller head offices situated in the heart of town centers mere acceptable.
 
Questions:
 
4- In certain instances, there have been discrepancies between the original plans and the finished business park. 
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.
 
Questions:
1- Different flex time system have different implication for organization.
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.
 
Questions:
 
2- There is a broad of flexi time system available on market.
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.

Questions:
 
3. Large organizations' flexi-time systems cost more than those of small firms. 
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.

Questions:

4. The cost associated with implementing a flexi-time system may depend on the number of staff employed by an organization. 
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.

Questions:
 

5- Flexible working arrangements are rare today's workplace. 
True
False
CS
Most employees are attracted by flexible working arrangements and many employers nowadays provide flex time system for staff. For employers, the ability to turn credit hours into flexi leave means that it is always to an employees' advantage to take their accrues time off each month that would otherwise be lost if not used. Unfortunately, however, the majority of these systems are expensive, although this sometimes depends on the number of employees within an organization and the type of system purchased. The cost of purchasing flex time computer system, however, is likely to be offset by improvement to staff morale.

Questions:
 

6- All flexi-time systems are expensive. 
True
False
Cs
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
1- The impact of self option is unknown for over a month after they are introduced.
 
True
False
CS
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
2- Cell centers are too recourse intensive to be profitable.
 
True
False
CS
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
 
 
3- The impact of self facilities can be accurately judged before their introduction.
 
True
False
CS
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
4- If new approaches to dealing with complaints were found, we would have no need for self-help facilities. 
 
True
False
CS
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
5. The impact of introducing self-help options can be recognized in under a month.
True
False
CS
Call centers are chief method of handling customer service complaints; however, this method is particularly resource intensive. Self help facilities are an alternative, but many people oppose their introduction because of the danger of lost sales opportunities. There is also concern over the fact that self help option has to be trialed for several months before their impact ceases to be an unknown.
 
 
Questions:
 
6- Call centers are the best way to achieve a high level of sales.
True
False
CS
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
1- The large number of young children needing treatment for chemical poisoning has resulted in cleaning fluids being packaged in child resistant bottles 
 
True
False
Cs
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
 
2- The new bottles will reduce the number of young children being treated in hospital for chemical poisoning by at least half 
 
True
False
Cs
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
 
3- No cleaning fluid can now be packaged in twist top bottle 
 
True
False
CS
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
 
4- All cleaning products are now packaged in child resistant bottles.
True
False
Cs
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
5- The main reason that young children are admitted to hospital is for chemical poisoning.
True
False
Cs
Some cleaning fluids are now being packaged in child resistant bottles in an attempt to reduce the large number of young children who have to be treated in hospital for chemical poisoning. Studies with children of viruses ages have shown that the new design proves far more difficult to open, especially those under the age of 6. Unfortunately, elderly people with degenerative diseases and disorders such as osteoarthritis also have difficulty in opening the bottles. However, it is still possible to purchase cleaning fluids in the original twisted top containers from certain stores
 
Questions:
 
6- Some cleaning fluids are packaged in twist-top containers. 
True
False
Cs
Some companies find it not only possible, but also desirable, to set personal targets with sales executives for different quantities of sales, to suit both the individual employee and the organizational targets. In order to meet sales targets, the sales executive must tailor his or her approach and adopt the most efficient method of communicating with clients. Every sales executive, therefore, must recognize the importance of flexibility, time management and effective communication. All of these skills are necessary if a sales executive is to be successful.
 
Questions:
1- The most important skill required in selling is the ability to be flexible. 
 
True
False
CS
Some companies find it not only possible, but also desirable, to set personal targets with sales executives for different quantities of sales, to suit both the individual employee and the organizational targets. In order to meet sales targets, the sales executive must tailor his or her approach and adopt the most efficient method of communicating with clients. Every sales executive, therefore, must recognize the importance of flexibility, time management and effective communication. All of these skills are necessary if a sales executive is to be successful.
 
Questions:
 
2- Sales executives with personal targets have greater job satisfaction. 
 
True
False
Cs
Some companies find it not only possible, but also desirable, to set personal targets with sales executives for different quantities of sales, to suit both the individual employee and the organizational targets. In order to meet sales targets, the sales executive must tailor his or her approach and adopt the most efficient method of communicating with clients. Every sales executive, therefore, must recognize the importance of flexibility, time management and effective communication. All of these skills are necessary if a sales executive is to be successful.
 
Questions:
 
3- Individual sales targets are based solely on organizational targets. 
True
False
Cs
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