Team 7 Meeting 23.02.22 Quiz

A vibrant office setting with team members discussing and collaborating over a meeting table, with papers and laptops around, conveying teamwork and professional engagement.

Team 7 Meeting Quiz

Welcome to the Team 7 Meeting Quiz! Test your knowledge about our processes, policies, and key roles within the team.

Participate to:

Understand the team's structure better
Prepare for upcoming team meetings
Engage with your colleagues through fun questions

13 Questions3 MinutesCreated by EngagingEagle42

Which team sets up installments for an overdue annual premium?

Payment Plan Team

Small Underwriting

Medium Underwriting

Which team can reinstate collapsed installments?

Payment Plan Team

Small Underwriting

Medium Underwriting

Today is 23rd February, a monthly installment collapsed for 31/01 & customer has now paid. When is their next monthly installment due?

31/03/2022

28/02/2022

30/04/2022

Small employer Renewal premiums $1,000+ from 31/03/2022 are no longer entitled to?

Monthly Installments

Quarterly Installments

Discounted annual premium

When reinstating installments, we should be performing this action in GWBC via?

Payment Schedule function

Invoices Screen

When reinstating installments, the unpaid installment that caused the default is?

Compressed into the new schedule

Due and payable immediately

Discount Question: If a customer paid $950 for 1 year (discount incl), and their hindsight adjustment was -$825. They will receive a credit of

$825

$775

$800

Which team should be contacted in the first instance to set up Direct Debit?

Payment Plan Team

Medium Underwriting

Small Underwriting

Which team has the ability to stop a planned direct debit for an installment?

Medium Underwriting

Small Underwriting

Payment Plan Team

Team Leader approval is required for a PTP when the agreed payment date is?

Exceeding 2 weeks past OG due date

Exceeding 3 weeks past OG due date

Exceeding 4 weeks past OG due date

Team Leader approval is required for a Payment Arrangement when?

Exceeding 3 months up to 6 months

Exceeding 3 months up to 12 months

Exceeding 6 months

Payment Arrangements should be transferred to PSR/PS Escalations when?

The arrangement is for multiple hindsights

The arrangement is exceeding 6 months

The arrangement is for an ERE below $75k BTP

Team 7 Meeting 23.02.22 Quiz

Team 7 Meeting Quiz

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