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BSV PRACTICE

An engaging illustration depicting a team in a busy kitchen setting, focusing on safety protocols and customer service interactions, vibrant colors, professional atmosphere.

BSV Safety and Operations Quiz

Test your knowledge about safety management and operational procedures with our engaging BSV Practice Quiz! This quiz covers essential topics including emergency protocols, customer service practices, and team leadership roles.

8 multiple choice questions
Improve your knowledge of workplace safety
Perfect for team training sessions

8 Questions2 MinutesCreated by HelpingHand202

Who is the safety manager?

Patel

Grace

Rose

Renee

What Does LAST stand for

Lead.A.Smart.Team

Listen.Apologise.Solve.Thank

Listen.Ask.Sorry.Thanks

Who is the Kitchen Leader

Adam

Josh

Patel

Carlos

Where is the evacuation point

Loading zone next to drive thru

Grass patch on left side

Grass patch on right side

White pole on right side of car park

Who is the shift manager

Josh

Patel

Grace

Rose

What is FIFO

First in first out, applies to fries, and UHC taking the food that was made first.

First in for out,applies to fries, and UHC taking the food that was made first.

What do we do if a customer comes back saying that there coffee card stamp has not applied

Refund them and try again

Explain to the customer that it may take up to 24 hours, give them the recipet and explain they can contact customer service if they don't receive it in 24 hours

Give them free coffee

What do you do if a customer is aggressive, swearing at you?

Swear back

Close the window

Get the manager

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