App Builder
Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.
What should the app builder be aware of when it comes to data already in the system?
The change will be instant.
Historical data will be updated to 12:00 timestamp.
The field name will change.
Data loss will be experienced.
An app builder wants to create a report to compare the number of support cases in each status (New, In-progress, or Closed) and by priority (Critical, High, Medium, or Low).
What solution should be used for the report?
Bucket Columns
Custom Report Type
Grouping
Filters
An app builder is tasked with key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number off won Opportunities for each Account. Where should the app builder new rollups?
Account Object
Lightning Object
Opportunity Object
Lightning App
When a sales rep submits an account for approval, Universal Containers wants the user to answer additional questions via a popup window to populate additional record fields. What should an app builder use to achieve the desired result?
Process Builder and Flow
Lightning component and Process Builder
Custom button and Flow
Custom picklist field and Process Builder
Which two places can an app builder go to see a list of available Custom Lightning components in their org? (Choose two.)
Visualforce components in Setup
Lightning App Builder
Lightning components in Setup
Lightning component Generator
An app builder installs an unmanaged package in a full copy sandbox that is an exact match for production, and now they are ready to install it in production. When the app builder attempts to install the package in production, it fails. Why did the package fail to install?
Package features not compatible
Incorrect license types
Object limits exceeded
Apex unit test failures
Universal Containers has two types of applicants, hourly and salary. There are separate record types for each. While all members of the human resource department need to be able to view all applicant records, only the hiring manager and VP of HR should be able to create salary applicant records. What should the app builder recommend to meet this requirement?
Configure the hourly record type as the default and instruct non-management users to accept the default record type.
Create a permission set containing the salary record type and assign it to the appropriate users.
Remove 'create' permission for the salary applicant object for everyone except the manager and VP.
Update the org-wide default to private and create a sharing rule for the role of recruiting manager.
The CFO of Cloud Kicks needs to sign off on any major shoe retail deal that has a discount of more than 30% before the deal can be Closed.
What feature would be used to handle this requirement?
Email Alert
Approval Process
Field Update
Workflow Rule
DreamHouse Realty has a mentorship program that pairs experienced Realtors with new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work with a single experienced Realtor they report to for a probationary period.
What type of relationship would an app builder set up to meet this specification?
Indirect lookup
Many-to-many
Master-detail
Lookup
The Director of Marketing at Northern Trail Outfitters wants the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units.
Which function should be used to return a date for calculating the difference?
Which fun
DATEVALUE()
TODAY()
NOW()
DATETIMEVALUE()
Cloud Kicks (CK) wants to track orders against inventory, ensuring its ability to fulfill order requests. CK created a junction object called Request Inventory to enable many-to-many relationships with the Inventory and Order objects.
What does the app builder need to provide to ensure users can view Request Inventory records
What does the app builder need to provide to ensure users can view Request Inventory records
Apex-based sharing on the first master object.
Read access to the first master object.
Read access to both master objects.
Sharing rules on Request Inventory object.
Create a new custom object for Request Inventory records
Grant edit access to all users on the Request Inventory object
Implement field-level security on the Request Inventory object
Require approval for viewing Request Inventory records
Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users are unable to view the component on mobile devices.
What can be the issue?
What can be the issue?
The record page template is unable to support mobile devices.
The component needs to be activated.
The record page needs to be activated.
The component has been developed for Desktop Pages.
DreamHouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The Salesforce COE already utilizes a partial and a full sandbox, which it refreshes on their own regular schedules. Teams are expanding and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs down.
Which sandbox type should be considered first?
Which sandbox type should be considered first?
Full sandbox
Developer sandbox
Developer pro sandbox
Partial sandbox
Sales Managers want to be automatically notified any time there is a change to an Opportunity Close Date and want these changes to be tracked on the
Opportunity.
Which two configurations should an app builder recommend? (Choose two.)
Opportunity.
Which two configurations should an app builder recommend? (Choose two.)
Activate Historical Trending for Opportunities
Use Process Builder on Opportunities and a Chatter post action
Create an Opportunity outbound message
Enable Feed Tracking on Opportunities
An app builder has been asked to display an Overdue Date that is two months after a Task's Due Date.
Which approach should the app builder take?
Which approach should the app builder take?
Create a formula field using the ADDMONTHS() function
Use Process Builder and set Overdue Date equal to DueDate + 60
Create a formula field using DueDate + 60
Use Process Builder and set Overdue Date equal to DueDate + ((365/12) * 2)
An app builder created multiple custom fields, page layouts, and reports in the sandbox and added them to a change set. After the change set was deployed to production, the reports were NOT deployed.
What should the app builder do?
What should the app builder do?
Recreate the reports in production. Reports are not supported in change sets.
Move the reports to the Unfiled Public Reports folder and add them to a new change set
Add the reports to an unmanaged package and Install the unmanaged package into production.
Move the reports from the Unfiled Public Reports folder and add them to a new change set.
An app builder wants to show Groups as the last navigation menu item in the Salesforce Mobile App. However, the app builder is not able to select Groups as one of the items on the drop-down menu.
What could cause this?
What could cause this?
Groups is showing up in the recent section and not in the navigation menu.
Groups cannot be the last item in the navigation menu.
Groups is included in the Smart Search items but not on the navigation menu.
Groups is not included in the selected list for the navigation menu.
The Recruiting team at AW Computing captures the job acceptance and date of hire of a candidate on the Job Application custom object. Once the candidate accepts the recruiter's Job offer, the date of hire should be entered and not be changed on subsequent record edits.
Which validation formula should the app builder use?
Which validation formula should the app builder use?
(ISBLANK(Job_Accepted__c) || NOT(ISCHANGED(Hire_Date__c))
(ISBLANK(Job_Accepted__c) && NOT(ISCHANGED(Hire_Date__c))
NOT(ISBLANK(Job_Accepted__c)) && ISCHANGED(Hire_Date__c)
NOT(ISBLANK(Job_Accepted__c)) || ISCHANGED(Hire_Date__c)
An app builder wants to use Process Builder to automate some of the work being done by the sales team.
What are three capabilities of Process Builder that can improve productivity? (Choose three.)
What are three capabilities of Process Builder that can improve productivity? (Choose three.)
Send an email alert.
Create a child record.
Send an outbound message.
Delete a related record.
Update a related record.
Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the comment field on the Review to be private to anyone outside of the HR department.
How should the app builder meet this requirement?
How should the app builder meet this requirement?
Create a page layout with the field for HR users and another page layout without the field for all other users
Create an Apex sharing rule to share the field with users that have "HR" in their role
Create a sharing rule to share the field with the VP of HR with Role and Subordinates
Create a page layout with the field and use field-level security to hide the field from all other users
When a deal is closed-won, it has to be approved by the owner's manager prior to being added to the leaderboard for a quarterly sales competition. An opportunity is won on the last day of the quarter and the manager is on vacation.
What is recommended to ensure all of the appropriate deals are reviewed and the leaderboard is up to date?
What is recommended to ensure all of the appropriate deals are reviewed and the leaderboard is up to date?
Have the manager log on and reassign the approval request
Set up a delegated approver for the manager.
Forward the approval request to the manager's assistant.
Use Process Builder to assign a delegated approver.
When an opportunity close date is delayed by more than 60 days, the manager and the VP of Sales must approve the change.
Which two solutions will meet the requirement? (Choose two.)
Which two solutions will meet the requirement? (Choose two.)
Build an approval process that requires unanimous approval from the manager and VP of Sales.
Build a validation rule that does not allow a user to save the opportunity record.
Create a workflow rule that checks for close date less than 60 days and add an e-mail alert.
Create a flow that submits the record for an approval process.
Cloud Kicks (CK) is finding sales reps are inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date on the opportunity records the ship date.
How should the app builder ensure this field is properly filled out before setting the opportunity to closed won?
How should the app builder ensure this field is properly filled out before setting the opportunity to closed won?
ISPICKVAL( StageName ,"Closed Won") && ( Scheduled_Ship_Date__c - CloseDate) > 14
OR(ISPICKVAL( StageName ,"Closed Won") && ( Scheduled_Ship_Date__c - CloseDate) > 14, ISBLANK(Scheduled_Ship_Date__c))
OR(ISPICKVAL( StageName ="Closed Won") && ( Scheduled_Ship_Date__c - CloseDate) > 14, ISBLANK(Scheduled_Ship_Date__c))
ISPICKVAL( StageName ="Closed Won") && ( Scheduled_Ship_Date__c - CloseDate) > 14
Cloud Kicks (CK) switched to Lightning Experience and started using Chatter across its global workforce to support its fast-paced sales cycle. CK loves Chatter but struggle with gathering feedback from core team members, including understanding who is available to respond.
Which two ways could CK use Chatter to solve this problem? (Choose two.)
Which two ways could CK use Chatter to solve this problem? (Choose two.)
Out of Office
Topics
Polls
Streams
The app builder at Ursa Major Solar has just created a master-detail relationship between a parent object Galaxy__c and child object Star__c.
What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star__c?
What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star__c?
A new custom report type will need to be created for Galaxy__c with Star__c.
A Star__c report type with Galaxy__c as a field will be automatically created.
A Galaxy__c with Star__c report type will be automatically created.
A new custom report type will need to be created for Star__c with lookup fields from Galaxy__c.
The convert button on Leads should be unavailable until the Lead Status picklist is set to Qualified.
What should an app builder suggest to meet these requirements?
What should an app builder suggest to meet these requirements?
Picklist dependency, page layouts, record types
Process Builder field update, quick action, record type
Page layouts, record types, Process Builder field update
Custom button, validation rule, record types
At Ursa Major Solar, there is a single Lightning record page for the Celestial Bodies custom object; however, there is a Lightning component the app builder wants to restrict to mobile app users.
Which feature in the Lightning app builder should be utilized?
Which feature in the Lightning app builder should be utilized?
Highlights panel
Chatter feed
Component visibly filter
Related list quick links
Ursa Major Solar (UMS) uses a public sharing model for accounts. UMS would like to move to a more restrictive sharing model but wants the Sales team to continue to have access to all account records with the sales record type.
Which two actions should an app builder complete to implement this change? (Choose two.)
Which two actions should an app builder complete to implement this change? (Choose two.)
Update the organization-wide defaults.
Create an owner-based sharing rule.
Create a criteria-based sharing rule.
Update the Sales profile.
Universal Containers (UC) wants to delete data in several fields for 5,000 Lead records. UC exported the selected Record IDs and fields that need to have data deleted in a CSV file. Which two steps should an app builder suggest to meet these requirements? (Choose two.)
Select the correct record type.
Use Import Wizard to update leads using the CSV file.
Select Insert Null Values in Settings.
Use Data Loader to update leads using the CSV file.
Universal Containers (UC) has several large customers that sell their products through dealers. UC identifies and works with a single individual at each customer and at each dealer. Seperate bills are sent to each customers and each dealer. These details need to be stored in a format that clearly displays the business entities and their appropriate representatives. How should an app builder implement these requirements?
Create both customer and dealer as accounts, create account teams on each account and associate the dealer records with the parent account.
Create a single parent record, add each rep as a contact to the parent account and add each dealer as a child record.
Create both customer and dealer as accounts, add each rep as a contact on the corresponding account and create an account hierarchy.
Create a single account record, add each rep as a contact and create a custom dealer object.
Cloud Kicks has created a custom object called Interests which is joined to Accounts by way of a junction object called Account Interest. What is the impact to users attempting to view an Account and the associated Account Interest records if they are without read access to the Interest object?
Users will be able to view the Account Interest record, but unable to view the field or any information relating back to the Interest record.
Users will be unable to view the Account Interest records or the Interest records.
Users will be able to view the Account Interest records and will have read-only access to the Interest records.
Users will be unable to view Account records that have a related Account Interest record.
A new field has been added to the Applicant object that is part of an unmanaged package. A recruiter ran the Position with or without Applicants report and noticed that the new field was missing as an option to add as a column. How should an app builder troubleshoot this issue?
Check Allow Reports for the position and applicant objects
Adjust the field level security to include in the report type
Add the field to the custom report type field layout
Update the profile with the Manage Public Reports permission
Universal Containers created a ‘New Task’ custom action on the Opportunity object. The action was added to all page layouts in the Mobile & Lightning Actions section. Which Lightning component should the app builder add to the layout to display the action?
Related lists
Activities
Highlights panel
Related record
Universal Containers (UC) tracks account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC’s orders. What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent account?
LEFT( Account.Zip_code__c,5)
TEXT( Account.Zip_code__c,5)
BEGIN (Account.Zip_code__c,5)
LPAD( Account.zip_Code__c,5)
An app builder at Cloud Kicks created a custom object and related fields in the schema builder. What next steps should the app build take to ensure users can access the new object and fields?
Allow reporting for the object and fields.
Assign data types to the fields on the object.
Add the fields to the page layout on the object.
Create a permission set for access to the object and fields.
Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account. Which two tools could an app builder combine to display the number of open cases on the account page? (Choose two.)
Approval Process
Process Builder
Flow
Workflow
Universal Containers uses a custom object called Projects. When managers assign projects they set a custom field on the Project record called Estimated Hours. Once set, users should be able to decrease but not increase the value. How can an app builder meet this requirement?
Create a validation rule that uses the PRIORVALUE function
Create a process builder to update the record type
Create a formula field that uses the PREVGROUPVAL function
Create a formula default value for the custom field
An app builder at Universal Containers has been asked to add the Chatter feed to a custom object record page. Which approach should the app builder use?
Add the standard related list component
Add the standard Chatter feed component
Add the Chatter feed component from the AppExchange
Add a custom Chatter feed component
Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all of the company's account records. How should an app builder configure Account sharing so that community users only see their own Account?
Set the account external OWD to private.
Define an owner-based sharing rule for external account.
Define a permission set for external accounts.
Create an account record type for external accounts.
Ursa Major Solar wants to create a relationship between the standard Contact object and a custom Solar Project object. Contacts can potentially be related to multiple Solar Project objects, and a Solar Project can have multiple Contacts associated with it. How should an app builder configure the data model?
One Master-detail relationship on Contact and one Master-detail relationship on Solar Project
Two Master-detail relationships on a new custom object
One Lookup relationship on Contact and one Lookup relationship on Solar Project
Two Lookup relationships on a new custom object
An app builder has deployed a change set from a sandbox to production. There is a long delay in the deployment. What can be causing the delay?
Dependent fields are included in the change set.
Roles are included in the change set.
A field type change is included in the change set.
Profiles are included in the change set.
Which three Salesforce functionalities are ignored when processing field updates in workflow rules and approval processes? (Choose three.)
Field-level security
Record type picklist value assignments
Multiple currencies
Validation rules
Decimal places and character limits
Managers at Universal Containers want a quick way to create additional accounts to form a hierarchy from a Parent Account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly. What should the app builder recommend?
Add Path on Account hierarchy
Add a custom link on Account
Customize a Global Quick Action
Create a custom action
Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases__c. Which two automation solutions would meet these business requirements? (Choose two.)
Workflow
AppExchange
Process Builder
Apex
Northern Trail Outfitters wants its Field Sales team to only see the accounts that they own. Separate North American and European marketing teams should only see accounts in their respective regions. The Inside Sales Team needs to see all accounts in Salesforce. How can this be accomplish?
Set the Organization-Wide Default to Public for accounts. Create profiles for each Marketing Team, and create an Inside Sales Team role that is at the top of the Role Hierarchy.
Set the Organization-Wide Default to Public for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team permission set with the "View All" setting for accounts.
Set the Organization-Wide Default to Private for accounts. Create permission sets for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
Set the Organization-Wide Default to Private for accounts. Create criteria-based sharing rules for each Marketing Team, and create an Inside Sales Team profile with the "View All" setting for accounts.
Northern Trail Outfitters wants to broadcast an email to 7,000 contacts in Salesforce on a regular basis but realizes Salesforce is mass fun
What action should the app builder take?
Request Salesforce increase the number of maximum daily emails.
Develop Apex code and Lightning web component to send daily emails.
Research and evaluate products available on AppExchange to send mass emails.
Export Contacts to a CSV file and use an email client to send tha emails.
Cloud Kicks's management team frequently travels and wants to approve requests from their team on the go via Chatter. Where would an app builder enable this ability?
Chatter Feed Tracking
Object Settings
Chatter Settings
Approval Process Settings
Universal Containers utilizes opportunities and a custom object called Detailed_Sales__c. The company would like to roll sales metrics up to an opportunity for only Detailed_Sales__c records that have their picklist status set to Active. What is the recommended method for the app buider to achieve this request?
Utilize the AppExchange to download a third-party application that can roll up the sales dollars with the appropriate filter.
Create a master-detail relationship between the parent and child object with a roll-up summary field that filters on the status field.
Create a lookup relationship between the parent and child object with a roll-up summary field that filters on the status field.
Utilize Apex code to roll up the desired amounts.
An app builder at Northern Trail Outfitters created a sandbox template for Accounts, Projects, and Project Milestones to reconfigure some flows for the project management app. Which type of testing environment should the app builder create?
Developer
Partial Copy
Developer Pro
Scratch Org
Properly installing managed packages helps prevent conflicts with customizations made by customers and partners.
What fun
Description
Help setting
Allow Sharing
Namespace
An app builder has created a custom Lightning App and wants to make it available to the internal users at Universal Containers. Which two steps are necessary to accomplish this task? (Choose two.)
Build a Custom Tab for the app.
Assign app to profiles.
Upload the app to Static Resources.
Add the app to a Visualforce page.
Universal Containers has deployed custom tabs to Production via change sets, without including the profile settings or permissions sets. What is the setting for the visibility of custom tabs?
Custom tabs are NOT deployed.
Custom tabs are default on for all users.
Custom tabs are hidden for all users
Custom tabs are default off for all users.
Cloud Kicks (CK) wants to set up a custom child object to track gift cards issued to a customer. A key requirement is to track the total number of gift cards opened and gift cards issued on an Account. CK wants to permanently ensure the gift cards are unable to be moved across any other Account once it is created. On the gift card object, what type of field should be created to support this requirement?
Formula
Master-detail relationship
Roll-up summary
Lookup relationship
Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application. What should an app builder recommend to meet these requirements?
Create a master-detail relationship field on Applicant__c to Application__c
Create a master-detail relationship field on Application__c to Open_Position__c
Create a master-detail relationship on Open_Position__c to Application__c
Create a master-detail relationship field on Applicant__c to Applicatlon_c
Universal Containers (UC) delivers purchased containers to remote construction sites. Customers supply UC with crossroads or location makers. What type of field should the app builder use to capture this information?
Geolocation
Number
Formula
External Lookup
Universal Containers (UC) has large data volumes and is nearing data storage limits. The planned solution is to archive historical data to reduce data storage in Salesforce; however, UC would still like to use reports, queries, and lookups on the archived information. Which two options could meet this requirement? (Choose two.)
Custom objects
External objects
Big objects
Related objects
The finance manager at Universal Containers wants to receive a new business notification email each time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client. Which automation tool should an app builder use to best address all these requests?
Apex
Screen flow
Record-triggered flow
Approval process
Cloud Kicks has five years of sales data and would like to track when customers made their first purchase. How should an app builder use a roll-up summary to meet the requirements?
Create a new date field called First Order Date, create a new Workflow to set the date, and roll up the value with a filter where IsWon = TRUE.
Create a new roll-up summary field called First Order Date, using Type MIN on the Opportunity Close Date with a filter where IsWon = TRUE.
Create a new roll-up summary field called First Order Date, using Type SUM on Opportunity Close Date.
Create a new date field called First Order Date, then create a roll-up summary to update the field using Type MIN.
Service Agents are required to confirm a user's identity before providing support information over the phone. What feature can an app builder use to help agents meet this requirement?
Add Path to the top of the Case layout.
Include Surveys as a Case related list.
Guided Action Flows on the record page.
Case Validation Rules.
Ursa Major Solar wants to provide sales console users with an incredible experience, with the most-used components easily accessible at all times. What solution can enable reps to see and access these components from anywhere within the app without leaving the page where the team is working?
Home page
Favorites
Utility bar
Global actions
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