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LQE Check Out

A detailed and engaging digital illustration depicting hotel check-out processes, emphasizing hospitality, customer service, and efficiency.

LQE Check-Out Mastery Quiz

Test your knowledge on the LQE Check-Out process with our comprehensive quiz! This quiz is designed to enhance your understanding of the essential steps and standards involved in a successful check-out procedure.

Key topics covered include:

Points in the LQE Check-Out process
Handling discrepancies in charges
Guest communication strategies

8 Questions2 MinutesCreated by CheckingLogic42

How many points in LQE Check-Out?

Within how minutes should check out process done?

How should we do if there is any incorrect charges on the folio?

Colleague shows the back up documentation readily available and any incorrect charges quickly and discreetly removed?

We should convince the guest as all the charges on the folio are always correct.

Call manager

Within how many hour should folio be sent to the guest?

2 hours

3 hours

24 hours

Should colleague not promote Fans Of M.O again during check-out process if the guest is not fans of M.O?

False

True

Colleague shouldn't give the guest to verify the charges before settlement.

True

False

Describe any word that we should say to the guests at any points during the check-out process?

Is the paperless check-out important as LQE standard?

Yes

No at all

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