IT Service desk Quiz II
IT Service Desk Challenge
Welcome to the IT Service Desk Quiz II! Test your knowledge and skills in IT service management, network topology, and troubleshooting with this engaging quiz.
Challenge yourself with:
- 10 thought-provoking questions
- Multiple choice format
- Ideal for IT professionals and enthusiasts
The permissions of a SHARED folder will overrule the NTFS permissions?
True
False
What best describes a distribution list?
A distribution list can provide an efficient way to assign access to resources on your network.
A distribution list is feature that allows a user to maintain a list of email addresses and send messages to all of them at once.
A distribution list is a list that multiple users can use to read and send email messages. Distribution lists can also be used to provide a common calendar, allowing multiple users to schedule and view vacation time or work shifts.
Distribution lists are a feature of Microsoft Exchange that are used to share information with others within your organization.
What is the most common type of network Topology?
Token Ring
Star
Bus
Line
What does active partition mean?
Single partition.
Partition with all the hard disk drive capacity.
Partition with most amount of free space.
Partition that will be used to boot the operating system.
Identify the tab in Task Manager that enables you to start a program.
Processes tab
Performance tab
Applications tab
Networking tab
Which equipment allows sharing of broadband internet connection?
Hub
Adapter
Router
Modem
Which of the following IP networks are reserved for use on private intranets?
199.14.0.0
192.168.0.0
10.0.0.0
172.152.0.0
All of the above
What does the term "Map Network Drive" mean?
Map the host HDD into memory locations.
Map a shortcut to a network location.
Map the path to the local area network gateway.
Send instructions to a user to map the remote local area network.
A schematic drawing of all mapped adapter locations on the network system.
What does an assigned IP address 169.254.0.12 indicate?
The computer is configured with a static IP address.
The computer is using a dial-up modem.
The computer is being used as an Internet shared connection host
The computer is configured for DHCP and cannot connect to the DHCP server
The computer has been configurd to work with a Linux system
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