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September DMM Control Plan

Generate an image of a professional office setting with a manager reviewing a control plan and interacting with employees in a store environment, with safety and teamwork themes prominent.

District Managers Control Plan Quiz

Test your knowledge of the District Managers Control Plan with our engaging quiz! This quiz covers key policies and procedures that are essential for effective management and store safety.

10 multiple choice questions
Assess your understanding of district management
Improve your knowledge of safety protocols

10 Questions2 MinutesCreated by ManagingPineapple473

District Managers taking more than one full week of vacation will make arrangements with the ________ to assure proper store coverage.

Director of Operations

Covering DM

Store Managers

Operations Assistant

District Managers will be required to work _____ and _____ per month visiting all stores _____ per month between the two days. Each store is visited on a _____ and _____ once per quarter.

One Saturday; one Sunday; once; Saturday; Sunday

One weekend; one weekday; once; weekend; weekday

One Saturday; one Sunday; twice; Saturday; Sunday

One Saturday; one Sunday; once; good day; not as good day

The Semi-Annual Store Safety Evaluation should be completed (by 9/30/2020) and questions should be answered appropriately once problems are identified on the first walk.

False

True

After notification of a robbery, proceed immediately to the store to assess the situation and contact the Director of Operations. Following, the safety and well-being of our _____ comes first.

Employees and customers

Office and safe

Pineberries

Store Manager and employees

______ will be offered along with any other reasonable assistance.

Counseling

Financial compensation

Guidance

Video evidence

All physical signs of the robbery should be _____ as soon as possible.

Eliminated

Documented

Posted to social media

Handed over

Following a robbery, the store must not accept any electronic payments until:

Terminals have been replaced or it has been reliably proven that the intruder(s) did not tamper with the payment terminals

The police arrive

The safe is counted

Terminals have been restarted

When coaching, a leader should utilize _____, avoiding judgment.

Open questions

Closed questions

Humor

Pride in our stores

Empathy is the ability to understand how others _____. Demonstrating an ______ of another person’s viewpoint and considering their feelings helps to build relationships.

Feel and think; understanding

Think; unknown aspect

Feel; appreciation

Determining when it is appropriate to share _____ and when it is necessary to _____ is an important aspect of using interpersonal skills effectively.

Feelings; stick to the facts

Coaching stories; review KPIs

Pineberries; not share pineberries

Understanding; coach a new understanding

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