Fifth Gear Garms Customer Survey

Where did you discover Fifth Gear Garms

On social media (Instagram, TikTok, X, Facebook etc.)

Recommended by friends, family or colleague

Google Search

Advert by Fifth Gear Garms Content Creator

Other

Did you know all our products are handmade to order in house?

Yes

If your previous answer was NO, why have you not yet made a purchase with Fifth Gear Garms? (If your answer was yes then please skip to next question)

If your previous answer was YES, when did you last purchase from Fifth Gear Garms?

Which specific t-shirt and sweatshirt products have you purchased from us? (List product names or descriptions)

What do you like most about the garments you've purchased from us?

Our large embroidered Formula 1 cars are valued at £39.99 for t-shirts and £49.99 for sweatshirts. If you believe our products are overpriced, what price range would you consider fair for our t-shirts and sweatshirts?

If you believe our products are under-priced, what features or improvements would justify a higher price to you?

Are there any pricing strategies or discounts (e.g., bundle deals, loyalty programs) that you would like us to introduce to enhance your shopping experience?

How satisfied are you with the accuracy of our sizing charts and descriptions for t-shirts and sweatshirts?

If you were dissatisfied with our sizing charts, how could we improve this?

Have you experienced any issues with the fit of our t-shirts or sweatshirts? If so, please describe the problem.

All our products are advertised as standard fit. Do you find that our clothing sizes run true to size, smaller, or larger than expected?

Smaller than Expected

True to Size

Larger than Expected

Are there specific size options (e.g., petite, tall, extended sizes) you would like to see us offer for our products?

Would you like to see our range of products available in Kids sizes?

Yes

Doesn't apply to me

Are there any specific types of products you'd like to see us offer in the future? Click all that apply.

If you selected other, what new products would you like to see us introduce?

Were you satisfied with the organisation and layout of product categories and pages on our website?

Do you have any suggestions for improving the website's navigation and user experience?

Did you encounter any issues during the purchasing process? If so, please describe.

Did you make use of one of our Content Creators discount codes?

Yes

Do you have any additional comments or suggestions regarding your overall shopping experience with us?

How satisfied are you with the packaging of our t-shirts and sweatshirts when they arrived?

Did you find our packaging visually appealing and reflective of our brand?

Not Appealing

Neutral

Appealing

Very Appealing

Do you have any suggestions for improving the packaging of our products?

Would you be interested in premium packaging options for special occasions, such as gift packaging or personalized messages?

Have you ever purchased or received a gift voucher from our store?

Yes

Would you consider purchasing a gift voucher from our store as a gift for someone else?

Yes

If your previous answer was NO, why would you not consider purchasing a gift voucher from our store?

Are there any specific features or enhancements you'd like to see in our gift voucher program, such as customisation options or special promotions for voucher purchasers?

Would you be interested in seeing collaborative collections with other brands, artists or designers?

Not interested

Neutral

Interested

Very interested

Are there specific brands, artists, or designers you'd love to see us collaborate with for future collections?

Do you have another favourite motorsport or racing series that you'd like to see represented in our clothing designs?

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Fifth Gear Garms Customer Survey

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