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Henderson Free Library 2023 Community Planning Survey

On Average, how often do you visit the Henderson Free Library in a typical month?

Less than one visit per month

1-2 visits per month

3-4 visits per month

5 or more visits per month

In general, what is the main reason you visit the Henderson Free Library?

Books/audiobooks (Browse, checkout, pickup holds, etc.)

DVD's (Browse, checkout, pickup holds)

Computers/Wifi (use of library computers and/or wifi)

One-on-One help/training with staff (research, computers, technology)

Programs (attend adult, teen, or children's programs)

Space (use of tables/ chairs and workspaces

Printing, faxing, and/or copying services

Other

In general, how satisfied are you with the service you selected in the previous question?

Very saitsfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

In general, how satisfied are you with the overall customer service you receive when visiting the Henderson Free Library?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

In your opinion, what is one of the most important services, programs, or benefits that the Henderson Free Library offers to the community?

In your opinion, what is the one change that you would like the Henderson Free Library to make?

In your opinion, what is one service or program that the Henderson Free Library should offer to the community that they currently do not?

Are you satisfied with the current hours of operation that the Henderson Free Library offers?

Yes

If you have selected NO for question 8, what hours would you like to see offered?

Where do you get information about Henderson Free Library events?

Word of mouth

Facebook

Henderson Free Library Website

Flyers posted throughout town

Other

Do you have a preference for being informed about library events?

Word of mouth

Facebook

Henderson Free Library Website

Flyers posted throughout town

Other

If you have any other additional comments on the Henderson Free Library, please state them below:

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