Content rules for client communication quiz

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Client Communication Mastery Quiz

Test your knowledge of effective client communication with this engaging quiz. Whether you're a seasoned professional or just starting out, this quiz will help you refine your skills and ensure you're using the correct terminology.

Evaluate your understanding of content rules.
Learn about proper formatting and usage.
Gain insights into best practices for client interactions.

10 Questions2 MinutesCreated by CommunicatingExpert237

Which of these options is correct?

Help centre

Help center

Help Centre

HELP CENTRE

Which usage of a role is incorrect?

As a program manager, you can...

Program Managers are able to access your account's settings

Go to Users > New user and assign the Program manager role

Only the Judge can change their score

True or false: numbers lower than 11 need to be spelled out

Which date is formatted correctly?

Your renewal is on June 15

Your renewal is on 15 June

Your renewal is on June 15th

True or false: the first letter of a linked article should not be capitalised

Is this set of directions formatted correctly?

True or false: all buttons should be bold

True

False

True or false: action links should be in italics (e.g Forgot password, Download invoice)

True

False

Select the correct formatting

Go to Judging > Progress

Go to judging > progress

Go to Judging > Progress

Go to judging and then progress

Which one is the correct usage for team name?

I am from the client success team at Award Force

I am from the Client Success team at Award Force

Content rules for client communication quiz

Client Communication Mastery Quiz

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