Study Hall
Study Hall Quiz
Welcome to the Study Hall Quiz! This quiz is designed to test your knowledge about key concepts and features related to Salesforce, specifically focusing on the CKB and its navigation.
Challenge yourself and see how well you understand:
- The location of the CKB
- The three levels of Salesforce
- Which dashboards are essential to favorite
Where do I locate the CKB
Related tab
Case details
Policy level
Carrier tab
What are the three levels of Salesforce
Account Level
Carrier Level
Policy Level
Case Level
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